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January 2024 by Todd C
I have to start with they could not of made the buying experience any better. From many emails back and forth with the online department to meeting my salesman and being honest and upfront. They took the time to listen and work with me. I would definitely recommend and purchase our next cars there. Thanks to Tyler and Tora.
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January 2024 by Glenn “Gwjr73”
My experience was fantastic working with Jason & the team. I purchased a used 2019 Cadillac XT5 & I’m extremely happy I chose to work with Bullvalleyford & the pick of the vehicle over others I saw elsewhere. When I’m in the car market again I will look at their inventory first as I would 100% go back. Great staff!
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January 2024 by N Z
I came here with my wife and daughter looking to trade in our vehicles for a truck and we had expectations set and let them know once they assessed our vehicles and started negotiations. The sales representative that was facilitating our deal was Janel and she did great and made the process smooth by answering any questions and if she didn't know, she found out. Zonje worked with us on filling out the paperwork and she was incredibly nice and made the whole experience easy by already having our plates registered and ready to go.The first visit where they assessed our vehicles and we started negotiations took about an hour and a half to two hours.The second visit after negotiations were complete and we were just signing papers and taking the vehicle home took 1 hour.I hope you all find this review helpful.
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January 2024 by Kelly Haussmann
There is so much anxiety one experiences when making such a large purchase. Janel and Paul made the experience smooth and seamless. All of my questions were answered and Janel guided me through all of the features that my new Mustang has. I highly recommend Bully Valley Ford for your next purchase!
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January 2024 by Jim Brown
I could not have had a better experience. Everything was pleasant. From the sales team to even the dealership itself, warm, inviting and completely pressure free. Will definitely be back to see Dave and Cesar in the future!
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January 2024 by Kurt Brown
Overall the experience was good. The reason I am giving them 1 star is that they did not inform me that I was being charged $399 for "Surface Care". Shame on me for not reading the contract in detail but that is something that should have been called out when we were discussing the price of the vehicle. The car did not need and nor did I want Surface Care.
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October 2023 by Robert Hill
Purchased a used F150 from Bull Valley Ford last week. Overall great experience!!Special thanks to salesman Mike Hanson!! He was very patient with me and helped me find the perfect truck for my needs. He even took some time out of his vacation to help me out. Would recommend to anyone!
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October 2023 by Kevin Huetson
Just bought from them this week and it was an outstanding experience. Tony N was our salesman and couldn't have been better. Personable, funny and was patient when we ran into issues on our end. Would 100% buy again from here and Tony.
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October 2023 by Richard Harwood
Just purchased an expedition from salesman Bill and it was a great experience. We had spent an entire day prior at another dealership and it was exhausting and bad! Coming to this dealership just showed how caring and professional they were. Would highly recommend!
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October 2023 by Erik Kuffell
Just purchased a new Ford Escape from Bull Valley Ford. Big thanks to Janel, Zonje, and the rest of the team at Bull Valley Ford. They were extremely polite and helpful and made my car buying experience very easy!
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September 2023 by Kristen Schmidt
We had the easiest, most fun car shopping experience of all-time with Janel and Paul! No pressure, had answers to all of our many questions, and Janel found the perfect match for us! We will for sure go back to Bull Valley Ford when it is time for the next car/truck!
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August 2023 by Joe Turner
I bought my truck from Bull Valley and have been taking it there for all major engine issues and check engine lights.Quick Back Story: My truck is a 2020 (that I bought new from Bull Valley), it has been burning oil and developed a wicked rod knock. I took the truck to Bull Valley Ford several times but the service department did not handle the true issue with the truck… The last time I took it in (again, with a clear and present rod knock) I was told the problem is in my Catalytic converter ??.I have a great mechanic that deals with my fleet and they took it to Bull Valley… Amazingly, my truck is now getting new cam shafts!Thank You CARSS in Crystal Lake!!!!
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August 2023 by Melissa Brieman
Had a great experience! Tyler and Paul were very friendly, easy to talk to even when talking numbers. No pressure. Love my truck
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July 2023 by Eric Hardesty
Today I was able to take ownership of a new Expedition. This would not have been possible without the help of Paulie or Cesar. They were confident they could find the right Expedition for me and my family. Both kept in constant communication about the car, clear pricing, and financing. If you are in the market for a car, you need to do yourself and see Bull Valley Ford ask for Cesar or Paulie for your next buying experience. Thank you Bull Valley Ford!
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June 2023 by Brooke B
One of the best dealerships Ive dealt with - Sales wise. The sales team was upfront, honest, and efficient with their offers. The finance manager was kind enough to share personal experiences in relation to car buying, as well as home buying. We learned a lot and were grateful for the honesty. You dont see any salesmen as genuine as this dealership anymore.