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February 2024 by N
I came in to review last two years of taxes to ensure accuracy and Craig took the time to make sure all were correct. Excellent customer service and kindness! Thank you Craig and H&R Block! I definitely would recommend Craig! 5 STARS all the way!
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December 2022 by Brandon Rank
This place is a joke, they messed up our taxes and then act like it’s not their fault. However we provided them with the correct information. Then they had us come in to sign the paperwork. Surprise for some reason we got way less back than they said. So I dug and found that they submitted the incorrect social for my son. So now we had our taxes amended and that was back in April, still have received our refund all because they messed up a number. And when we call to see what info they have for us they tell us to call the irs which obviously is a very easy task. Do not go here if you want you refund done correctly.
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August 2022 by K King
Great place to get your taxes done, but they get more expensive every year.
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August 2022 by M k_m
Great place to get your taxes done, but they get more expensive every year.
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April 2022 by Emily M
This place sucks!! I will just do them on my own from now on- would have gotten more money back myself and have gotten my money already. My fault for being lazy. Liz did my return and didn’t give me every dime back on my return as they promise they can. Took 3 weeks for her to touch my paperwork… one week after they said they’d start them. Had to call several times and babysit. Making sure they didn’t have any further questions for me or not. Of course when I do call I get an “oh yeah I did have some questions …” Completely unprofessional. NEVER AGAIN 0/5 ⭐️ don’t waste your money on these clowns.
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April 2022 by Nicole Sedlacek
Craig gives exceptional service and is very knowledgeable. All front end staff are also very friendly.
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April 2022 by Tracy Cubert
Liz is very easy to work with - she answers all of my questions and concerns.
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April 2022 by Alex José
As always great service and easy transaction process
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February 2022 by Joseph Stoneburner
Been here before. Great services
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October 2021 by Jeanie Anderson
Liz was great. I was sad to learn that Leigh had left since she has worked with us the past 5 years, but Liz was very thorough and good at deciphering the complexity of or tax situation and I am confident our taxes are in good hands.
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August 2021 by April “Apereal27” Z
Craig always gets the job done, and is super quick. Makes the process extremely easy! Top notch service, and willing to travel out of town just to have him do my taxes. Worth every penny.
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June 2021 by Brent Ray
Cost @ $179 for basic income tax should say it all. My Taxes documents consist of 1 sheet of paper and take less than 10 Minutes to process. That's an outrageous price for 10 minutes.
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June 2021 by Roxanne Paschke
Have my taxes done there every year and im always satisfied.
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June 2021 by Racine Amico
Everyone was amazing and Craig was super wonderful!
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May 2021 by Jim Hill
Reopen McHenry office. The great customer service, location, handicap accessibility that was at Mchenry location can't be beat. Why this office was closed was a terrible corporate decision. I went to Woodstock for the first time this year because of my preparer (Lindy). She is fantastic but the office location is not. Poor parking, accessibility, congested, high traffic area. I will not return there.
