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October 2023 by Len H.
the owner of this business sold my boat on consignment and has not paid me for my portion, what makes things worse is someone is driving my boat without a valid title for the boat or trailer. I believe the new owner is named Shaw, if so you might want to meet me at the Woodstock Police Department, so if you see this, I'm easy to find.
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October 2023 by Curtis Kramer
First time customer and I couldn't be more pleased. Excellent service and a fair price. They will have my business from now on!
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October 2023 by Jeb W.
Promises promises. Never a refund. Finally settled with CC company. They can chase this guy.
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June 2023 by John McFadden
Dave and Mike and the rest of the team are fantastic. Have used them for several years and they do a great job winterizing and prepping boats for the season. Very pleased with professionalism and affordability. Also very responsive to any questions or concerns.
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March 2023 by Todd Macomber
I would recommend to anyone I purchased a boat from another g3 dealer had numerous issues they attempted to fix my f problems 3 times with no success then quit answering my calls for resolution so finally gave up and went to lake marine the owner Dave got g3 to warranty issues and johnny the service tech fixed 100% of issues was way impressed thanks again for the great service
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March 2023 by Anthony C.
I purchased a new boat from Lake Marine and paid for it in May 2022. The owner Dave continue to postpone the boat pickup because he didn't have time to get it out from the showroom, finally in July 2022 I was able to finalize the paperwork and take the boat. Of course the boat prep wasn't completed, speedo wasn't even working. It has been 10 months now since the payment was made to a boat that now just sits in my garage because they never completed the paperwork. Also the Illinois TEMP plate didn't even register in the Illinois Police database. Boat sitting, still nothing.
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November 2022 by Kip Read
The team at Lake Marine did a great job with my G3. Had lost power to bilge, horn, aerator and bow sonar. The team thoroughly investigated the issues and determined appropriate corrective action. The work was done efficiently and the boat was charged when returned. Appreciated the attention to detail. And the new trailer hubs are awesome.
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September 2022 by Dante Scorzo
Dave at Lake Marine is awesome. I was handled with white gloves.... no pressure just a really nice experience at Lake Marine and RV...I am not a big reviewer so for me to take the time and write this means a ton....I want to make sure the public knows your in good hands with Dave and his team. Hats off Lake Marine and RV I hope you finish strong for 2022 and nothing but success in 2023!
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August 2022 by Gerald Meshey
My experience is based around a part i picked up for someone else. The girl behind the front counter couldn't have been nicer and very helpful, I even heard she tried to deliver it herself but wouldn't fit in her car.
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August 2022 by Matt Hernacki
One of my cheap camper tires blew out on 14 and I was fortunate that they were nearby. They put my spare on got me back on the road quickly! Thank you Robert and Johnny!
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July 2022 by Brian Giangrego
Drake was awesome to work with. He took the time to provide me with a solution & did it with a great attitude.
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July 2022 by Tony Guzzardo
I picked up a 2016 tracker that was offered on consignment there were a few mechanical issues Johnny and service took great care of me and now I'm fishing in the boat I've always wanted very happy and satisfied with my experience at lake Marine
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June 2022 by Billy Pennington
I purchased a new angler last month. Dave hung with me and kept me feeling comfortable about the purchase. Due to covid in the past it's really hard to find boat add ons but I was willing to dig deep and help out. Dave was pleasant to work with as all staff has been super duper nice and helpful. Johnny was the star on the last day getting my boat prepped and ready. He's the head guy in service. He needs a pay raise he works really hard. Stand up guy.. if ya want to buy a boat buy one from here. They will take care of you.. Johnny will be sure your boat is ready to go. Thanks Lake Marine and RV to all staff.
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June 2022 by Jeremy Curran
I have been a customer of Lake Marine & RV since April 2021. If I was given the opportunity to go back in time and change anything, it would not be my decision to order a brand new pontoon boat with Lake Marine & RV.To start off, initially there were some mistakes that Lake Marine & RV made earlier on in the past that caused me some issues but they did correct those issues to my satisfaction. The company also has changed since then having gone through a major change of personnel by firing and replacing almost all of the management and some underperforming staff with management and employees that I can tell are the right fit for the business. Since then I have seen major improvement the last couple of months from where things were during the first quarter of this year. That being said, I do believe that they have learned from their mistakes not to repeat them and they are growing in the right direction.I also will say that the owner Dave Piersall cares about his customers and he is very fair in trying to resolve any issues you may have. He certainly did that for me multiple times.Contrary to negative reviews on various websites, I disagree with the reviews that claim Dave lacks accountability because I have seen through my own eyes that Dave has made a good faith effort to be decent and honest with me and he has in fact taken accountability for past issues of mine that Lake Marine & RV caused. For example, a fender bender happened to my truck in the parking lot at Lake Marine which they were responsible for. Immediately after the accident occurred, Dave took responsibility for the accident and Lake Marine paid to replace my tail gate with new OEM parts. He did everything in his power to make sure my tail gate is a high quality part painted to match my truck to my satisfaction and for the back of it to be rhino lined. I can’t say what happened in situations that other customers experienced because I wasn’t there but in my case there has not been a situation where Lake Marine did anything wrong to me and denied responsibility.Overall, Lake Marine & RV has treated me very well and they have been great to me in my book. A company that is accountable like they have been with me and an owner and management that is conscientious about making improvement and working hard to earn your business to keep you coming back as a happy customer is the kind of company you want to do business with. That is Lake Marine & RV which I highly recommend.
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May 2022 by Kenny Krizsanitz
Customer service is severely lacking when it comes to call backs, (the girls up front have been wonderful) and getting things done. Dropped my boat off in November of 21 for service (skeg repair) and in May of 22 I picked the boat up without that work being completed. It was upsetting due to a lack of communication however Dave made it right by cutting a check for the work to be completed by the Prop Shop.
