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October 2022 by MelzZ P (NyChic_Melz)
I understand product cost is minimal and we are getting a good deal but that isn’t a substitute for poor customer service. I waited over ten days for my product to ship, with NO REPLY to my email queries. I will not be ordering from here again. There are other companies that may cost more, but they actually care about the customer experience.
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October 2022 by Sandra Tatkow
Love these shadows they are soft and blendable and the colors are awesome. They’re wonderful low prices make it a good choice for those who don’t have as much to spend on their eyeshadows etc. But don’t let that fool you because the quality and the color and the ingenuity are right there! They are perfect shadows for somebody who is just starting out in the Indie shadow love. It is great there is a company like this to service those that are not ultra rich.KEEP UP THE GREAT WORK LOOXI!!!! ♥️???????♥️??
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August 2022 by Dragona 72
Super fun and affordable Aurora shadows but they tend to be a bit flakey and not quite as bold as I'd like. For the price it's totally worth it though
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December 2021 by Cierra Williams
The eyeshadows and highlighters I've gotten from Looxi are always stunning, and their prices quite literally can't be beaten. I've never been disappointed with a color I've picked, and their swatches are generally spot-on to when I swatch them myself. I will say that these shadows are definitely a little more fragile than others, but what can you expect? Just be careful with them and they'll last you until you use them up.
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July 2020 by bb Rena
So gorgeous. You can’t beat this shimmery glittery eyeshadow for this cost. Really good quality and you can make it as subtle or heavy handed as you like. Super blendable even with just my finger.I bought even the bright blue and navy ones and just a tiny touch of this adds so much dimension to my look and even the bright colour can be made to be quite subtle.
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April 2019 by brenna linton
So gorgeous. You can't beat this shimmery glittery eyeshadow for this cost. Really good quality and you can make it as subtle or heavy handed as you like. Super blendable even with just my finger.
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April 2019 by brenna
So gorgeous. You can’t beat this shimmery glittery eyeshadow for this cost. Really good quality and you can make it as subtle or heavy handed as you like. Super blendable even with just my finger.
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January 2018 by Natalie Smith
I love Looxi; they're one of my favorite shops for eye shadow and highlighter. I've done six or so orders with the company over the past three or four years and never had an issue. They have unique colors and (for the most part) pretty great formulas: I'm still using some items from my first order. In my experience you really can't beat this company, especially for the cost.
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July 2017 by meka mason
I absolutely love looxi beauty! I love everything in that Jessica makes whatever she touches turns to Gold her Shadows are absolutely beautiful and her highlighters are out of this world you will not be disappointed
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July 2017 by Jane E
I could buy better products from the dollar store! I've had my Looxi products for less than a year and some of them are already growing mold -- disgusting!!!
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February 2017 by Haile Bee
I ordered 8 looxi eye shadows and 5 highlighters a few months back (4-5 mo) and I love the highlighters however 5 of the 8 eyeshadow shave CRUMBLED. I keep them secure in a z palette and I never throw, sling or drop the z palette bc it houses some of my favorite eyeshadows.. I opened the top of the z palette one day and one was broke.. Got into all of my other shadows.. I repressed it and went on & a week or so later I opened the top again and another one was broke and this has kept happening!!! I do repress them but there is something up.. I've only had them for 4-5 months! They shouldn't be crumbling for reason!
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January 2017 by kaynadianbeauty
I've ordered from Looxi multiple times and have never had a issue with her service! My package has always arrived in a timely manner seeing as how I live in Canada and no shadow has ever arrived broken! Super pigmented shadows and also such a unique selection of colors to choose from :)
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July 2016 by zoey bear
Wish I could give 0 stars! Products smell bad, horrible customer service, slow shipping/processing time. Stay away! There are a lot of better indie beauty companies out there!
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July 2016 by Madhi Love
Worst customer service don't waste your money even though their products seems to be good it annoys they don't give you order number they won't let you know when they are shipping if you further try to contact them they will cancel your order I regret trusting them
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July 2016 by Michelle N
Love her eyeshadows and highlighters (I own quite a few Looxi products and love them all). I've purchased products multiple times and have not had any issues with ordering from the site and my items have generally been delivered in a timely manner. The only time shipping was slightly slower than normal was when she had her birthday sale and there was an overload of orders, so it's understandable! It seems like consumers are becoming less and less patient when it comes to packages being delivered. I love to support indie brands so I'm sure I'll be purchasing again in the future.
