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December 2023 by Ken H.
I Live in Woodstock Illinois the managers are rude they give dirty looks judgemental one nearly plowed myself and a female over which btw the woman is a state worker on delivery they don't follow instructions they leave bags at the wrong door some are rude every time I'm in this walmart I'm harrassed by one of the managers what ever judgement they may have stick it in the butthole
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November 2021 by Lindsey K.
It's Walmart! You get good deals, you can stop in and find anything you're looking for - from toys to food to specialty diet dog foods... Walmart is a brand, and you know what you get when you walk in. It's not going to BLOW your mind and meet every standard. It's just not going to. During busy hours it can get pretty hairy. I do wish there were more employee-serviced checkout lines open during the day. Self-checkout is great, but there are not enough and the flow of those areas make no sense. I personally like being able to bag my own stuff (and know where it all is and that if something gets broken it's my own fault. Their computers aren't like Jewel's self-checkout where if you move an item off the bag carousel, it just screams at you and you can't do anything without approval from an over-worked employee. But, I digress... At this Walmart, It sure seems like maybe there should just be TWO self-checkouts on either end of the store to help mitigate some of the traffic flow, if you aren't going to staff the checkout adequately. Staff is helpful and so far, they've all been polite and kind. No complaints there
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August 2021 by Beth M.
worst customer service around! don't bother to ask where an item is located, they won't know or try to find help.
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November 2020 by Randy G.
Slow, slow, slow. The wait is atrocious. Also as soon as we get to the check out we were informed to remove our items from the check out because the belt broke. When we finally started to check out we had three items that that came up the wrong price. The manager came to override the pricing and as soon as we got checked out, my wife checked the receipt and one of the items was still charged the wrong price. Now we are waiting in another long line at customer service to get our money back. This Walmart is just horrible.!!! Go to Crystal Lake, Huntley, or Johnsburg. Run away. Avoid this place if you can!!!!!
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August 2019 by Henry S.
The handheld devices Walmart has added are such a hassle. Please focus on customer service and maybe more training on how to use the devices. The handhelds have added anywhere from 2-15 minutes to my trips. Guess I'm driving further for groceries/anything else from now on.
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September 2018 by Katie T.
The grocery pickup service used to be great. Now this is the second week in a row that they've given me more than a week expired yogurt. Pretty unacceptable.
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April 2018 by Monica G.
I would rather pay more and shop somewhere else. I drive past a Jewel to get to this Walmart but no more. The food at the deli is never fresh and customer service throughout the store doesn't exist.
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August 2017 by Phil H.
What a dump! My wife and I were looking for something at Farm & Fleet which is just across the street from this Walmart. They did not have what we wanted so we decided to try Walmart. The place smelled bad and it looked like they had just dropped off several bus loads of people from a homeless shelter. We walked out, drove down to the Walmart on Rt. 31 in Crystal Lake and it was like night and day. The new store in Carpentersville is also much better in every way and so is the Algonquin location.
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May 2016 by Charles W.
Never seem to carry what I am looking for. They have a large selection of merchandise but the quality is very low although the prices are low also.
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December 2015 by Melissa D.
Walmart is Walmart. They have great prices and deals. It is nice that you can get food and clothes at the same place. One stop shopping. Their clothes department has really come along. They have a lot of nice clothes now, not just the cheap ugly ones.
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November 2015 by Stephanie B.
So disappointed specifically with the service of two of the cashiers. I've shopped here for a long time and have always had pleasant experiences. However I got in line tonight and waited for several minutes which is absolutely fine. But when I began putting my items on the belt there were two cashiers at the register and one flipped off the light and said "sorry ma'am, we're closed." I know they saw me there the whole time and the light was on all along. I don't mind waiting in a line, but when you see me standing there, you could tell me right away that you're closing the line down so I can at least spend my time waiting in a line where I'll be helped like I was when I went into the next line and waited AGAIN. Very pleasant cashier once I waited in the second line but really ladies? I know you saw me the WHOLE TIME! Shame on you.
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February 2015 by Rose C.
I hate this place so much I gave up going there for my New Years resolution. Things are marked different prices from what they actually ring up as, they're inconsistent in what they stock, and Walmart treats their employees like garbage. A few months ago I was checked out by an employee who complained about how she had to take an unpaid sick day for having the flu, then came back to work before she was healthy because she couldn't afford to lose any more money. Then around christmas time, I heard two employees complaining about some ethnic minorities and how "This is America, it's Merry Christmas." Glad to know you hire anti-Semites Walmart. Keep up the good work.
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December 2014 by Robert K.
ZERO STARS ! On 12/12 /14 at around 7am I called the Woodstock Auto Service department to inquire about price matching their online prices to a instore item (tires) that were in already instock . This male employee refused to honor the request even though its within Walmarts policy. He hung up on me several times every time I demanded his name in fear of getting reported. On my last attempt, he became rude, loud and sarcastic over the phone.... I instead contacted Antioch Walmart where my price match request was fully honored with the service desk person being as nice as can be not to mention helpful. BOTTOM LINE : Don't even bother with Woodstock Walmart because the employees don't care which starts with management .....
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January 2014 by Jennifer O.
Worst deli experience ever! 20 minute wait when there is no one else working! Employees are extremely slow rude and lazy!
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August 2013 by Christopher F.
Poor stocking, bad odors. Expired foods and filth on the floors. I don't frequent Walmart stores but if this is the norm I don't see myself changing that habit.
