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November 2023 by Ray Hulsman
I paid $366 and did not receive anything. I have submitted a complaint with the Illinois Office of Attorney General.
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July 2023 by Cal H.
Like most of you, I have been scammed by this company!! I am always happy to support veteran owned companies. However, in this case, according to the website, he is a Marine. Honor and integrity are values we all honor the most. He should be embarrassed to call himself a Marine. What kind of business owner/Marine scams people like this.
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May 2023 by Joel H.
I ordered a very expensive wooden Flag back in 2021, never delivered and they do not answer any questions and to add insult to injury, they send me promotions for purchasing their products. With shipping and tax, the cost of the product was over $900. DO NOT BUY FROM THEM - SCAM
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May 2023 by Mark Prete
Placed a $900 order(large flag ) in July 2021 ..never received or refunded #4599…multiple promises to send , redo and change but no Flag..Im a veteran and ANG current member. The lack of communication is most frustrating and suggests major problems with this company. I would have been ok with just admitting it can’t happen and turn this into a veteran donation. Not to answer is dishonest and disrespectful.
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April 2023 by Lorrie Schlote
Well I ordered and paid for my flag over 2 years ago. Still have not received my flag! The owner is creative with excuses. If you check withtheBBB you will find many complaints against them!! I just want my flag!
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March 2023 by Jill T.
I can't believe this is the review I'm leaving but here we go. The work that these people do is INSANELY AMAZING! That said, I still didn't get my second order from almost 2 years now. But the problem is there is nobody that puts out what they put out. I mean, I get it.... that covid garbage nightmare really hit some ground and there are many that are dealing with supply chain issues. All that said, the work they do is unlike any other I've had made. Especially their custom stuff is just, again, INSANELY AMAZING. I really really hope they don't shutdown and that they come back. Heck I swear I'll just place a whole other order -forgetting about whatever order I've placed. Yes I am willing to do that just to get another piece by these people. Please Larry.... Diana... whoever -please.... It's just such good work. I really hope I get the chance to get another piece by you.
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February 2023 by Rick S.
I am so very disappointed in this company. Two years ago I ordered a flag. It was promptly delivered and the quality was exceptional. Consequently I chose to order two more flags for gifts in early November 2022. Despite a promise of a 4 to 6 week delivery, I am still waiting for my flags 14 weeks later. Multiple emails and phone calls to the company generate NO response. Just a simple communication and explanation would be sufficient for me to promote the company and be patient for delivery. Unfortunately I am now writing a review to encourage all to AVOID THIS COMPANY .
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January 2023 by Hunter Linville
Order 5984 & 8208: I was charged by Etherton Hardwoods for my order on 7/8/2022 for a wooden American Flag with VIP Fast Pass shipment within 3 to 7 days. I have attempted to contact Etherton by chat via website, email, phone, and certified mail since July 2022. In August 2022 Etherton gave me a UPS tracking number but later that month told me they could no longer find my order in their system so they gave me a new order #8208. In September 2022 they once again emailed saying the order had been shipped by UPS, but the tracking number provided is not found in the UPS system. I have not received a response since September 2022. I regret leaving this message about a Veteran owned business, but there are numerous reviews of this same nature that seem sufficient to file a mass action if these orders are not fulfilled by Etherton.
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January 2023 by Rick Schmid
When I placed my order for two flags in November the delivery time was listed as 4 to 6 weeks. It has now been 12 weeks with no flags and no response to my numerous emails and phone calls. This is so unfortunate as I am a repeat customer having ordered a flag and promptly receiving delivery in 2021. Needless to say, I will be using a competitor for future orders. DO NOT USE THIS COMPANY!
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January 2023 by L H.
If I could give zero stars I would. I ordered a flag last June (2022) and they never sent it. I tried multiple ways of contacting them (email, phone, Facebook) but never received a reply. I even reported them to the BBB and they didn't reply to them either. I disputed the charge with my credit card company and got my money back. This morning (Jan 29 2023) I got an email notification that I was charged again. This company is a fraud. Avoid at all costs.
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December 2022 by Leander DeGuise
I would rate no stars if possible. ordered back in June 2022 with rush shipping, it's now December 2022, I cannot get a hold of these scammers. They don't reply to txt, phone calls, or their online chat service. My order was for someone separating from the military in September!!!! I thought June was plenty of lead time for them..... Trash company, I will be reporting to the BBB as well
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December 2022 by Brad Cronmiller
#8325. Ordered 10/6/22. Absolutely no communication. Gave me a false tracking number. I was very clear that I needed this the last week of November. Said it wasn’t a problem. Took my money. Now they won’t answer the phone, reply to texts, or reply to emails. All I want is a refund at this point. I went with this company because they claim they only hire vets and first responders. There’s no way that is true because I have veterans in my family and they would t dream of scamming anyone. You guys are a disgrace. Hopefully you’ll respond to this so I can get some answers.
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December 2022 by Mike Rudasill
I really regret having to do this as a veteran and a Marine because I am all in on supporting American made vet owned Businesses. Despite that I am extremely disappointed because I ordered and paid for my flag over 6 months ago and have not recieved it. This is bad enough but where this business really fails is that it doesn't respond to phone calls or emails. Doesn't even answer the phone. Although, I do like the Johhny Cash hold music. I have left 10 messages called over 25 times and sent a half dozen emails with NO RESPONSE. Hopefully the get squared away and I get my flag. Right now I'm out about 400 bucks. I really find it hard to believe a Marine runs this place.
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December 2022 by L H
Ordered in June 2022 a flag for over $450. It is now December and I have had no correspondence from them and have not received my flag. I have reported them to the Best Business Bureau.
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October 2022 by Leevan Kirk
I ordered a flag on 07/01/2022. I paid them $241. 00. Their advertisement said it would take two to four weeks before I would receive it.Today is 10/26/2022 and I still have not received it. They never answer their phone. I’ve sent several email messages. They responded to two of them. The first response said they were working on it. On 10/04/2022 (the last time I heard from them) they responded to another email saying they were working on it and if the paint was dry they would ship it on Wednesday (10/05/2022). I’m still waiting. They claim to be helping veterans. I am a veteran and the only thing they have done for me is take my money.
