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February 2024 by Jenny M.
My daughter and I found her senior prom dress here today. We've been to other popular dress stores and ended up with nothing but a headache bc it was always so stressful. This shop was MUCH more laid back, we were able to stay as long as we wanted and deliberate while she made her selection; we didn't feel rushed or pressured. The owner was very nice and helped us with her input. The selection was very good, and the prices are pretty much the same as other shops with some affordable options as well (and the dresses were still very pretty!). Very happy that we went here!
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January 2024 by Jacki Frederking
My daughter had two senior proms to attend, so we decided on two different dresses since many of her dances were cancelled due to Covid. That Girl staff and owner were so helpful-they did the fitting and we just provided the price range, colors and preferred styles. The options they gave were fantastic! The owner even exchanged one of the dresses (pre-fitting) due to a hip brace my daughter had to wear (post hip surgery) not fitting under one of the dresses. Very positive experience (other than cost) and I highly recommend!
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October 2023 by Andonia Subsits
Just had the most wonderful person shopping experience with Nicki who had so much expertise and knowledge and was able to find me exactly what i wanted in store that day. Needed a very minor alteration for fit, done quickly, and my black short cocktail dress is HOT and super classy. Love love love this store. Must be my 6th special occasion dress from here
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May 2023 by Gail R.
My Grandaughter was looking for a prom dress. The shop had dresses on display but the clerk steered us to other dresses.. She had my granddaughter try on dresses that were not flattering at all. Yet, the clerk commented how nice each one looked. The sales clerk was switched in the middle of the appointment and Manager came in and talked to this clerk about her sales. The dressing room was overcrowded with supplies, dirty and multiple clients were in there at the same time. Their goal was a sale, of any kind. We left and will not be back.
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April 2023 by Karla Magallanes
I DO NOT RECOMMEND THIS PLACE. DON'T LET THEM CONVINCE YOU. The girls that are helping customers are kind , but the owner and the manager, OMG- at first they seemed so desperate to make the sale that they are kind and personable until the payment is made! After the payment both are extremely rude and racist , specially the manager. When you get there, they promise all this nice things about the dresses that are ordered. But once the dress arrives and if you have any questions, concerns, or you want to fix something about the dress, that's when they show their real face and attitude. I paid almost 500 for my daughter's dress and it wasn't her size that she ordered when it arrived. They didn't want to help her after that. They just wanted the money and if you like the dress or not, they don't care about the customer anymore. DON'T GO THERE!
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April 2023 by Candi Kane
After being warned of other boutiques, I was told to go to That Girl Boutique. From the second we walked in, they made us feel like family. When I told them my daughter’s prom was on April 28th, in FIVE days, they wasted no time. They asked price range and colors and quickly went to work. Within minutes they had about 10 dresses pulled. I was feeling a lot helpless but man, they really know how to calm and reassure you. We found the perfect emerald green dress and a super low cost.I could NOT be more grateful and relived. And so extremely happy that my friends recommended That Girl Boutique. I will never go anywhere else. Some of these higher end shops can be a little intimidating to walk into, but not once did I feel that.Also, Thank you to the owner, her granddaughter Nikki, Izabelle, Ellie, and all the other ladies for trying to help Taylor “get out” of the infamous blue dress LOL!
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April 2023 by Kassidee Barlow
amazing experience! alterations are available for almost every dress making it easy for the customer to find what they like! hospitality from the staff was amazing! i recommend everyone shop here.
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April 2023 by In The End
Anne was very sweet and helped me find a beautiful dress for my prom.
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February 2023 by Kinga Jelen
Nicki and Anne are the best, great selection of the gorgeous dresses, we got the perfect one !!!! Thank You
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February 2023 by Sophie Lind
Nicki was absolutely so helpful, she let me try on about a million dresses and we found the perfect one!!! The store is awesome and the dress options are great!
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November 2022 by Deb C.
Daughter and I came on a sat afternoon only to find the doors locked. Some guy with his dog were in the parking lot and he said something about them being at a show and I said well that sucks for us and he went off on me. Told me and my 16 yr old daughter to F off and never come back, sooooo we won't! Terrible experience.
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May 2022 by Patricia Pence
Let me start with this, because I cannot give this place a zero star review, they get one star for such a large variety of beautiful dresses at a fairly decent price. I had come here while looking for a dress for my destination wedding.I tried on a variety of dresses and with the help of Annie (whom I believe to be the owner), I found one I liked in a light blue color. I talked about the things I loved about it, and what alterations might need to be made, including that the rhinestones on the dress were pretty spaced out and I wouldn't mind adding more. She assured me that the dress came in Ivory and i ordered it, ecstatic that I had found my dress. I had to call multiple times to find out when my dress would be in (past the quoted date) and finally one day I called and was told that my dress had been there. When I tried it on, it was very similar except for shimmering rhinestones,y had pearls... This was not the dress I had talked to the owner about, this was different and she tried making me feel crazy for thinking so. After a few phone calls and fighting,I was given a store credit that I then used for my mom's mother-of- the-bride outfit. Once again many calls were wasted trying to figure out how much longer past the quoted date her outfit would be in. When finally I was told "it's here, taking up room in our closet we called and texted you," and so much disrespectful attitude. I don't know how they were able to text a landline, but my mother's phone has not had one missed call from them, and my cell phone was written on her invoice as well and no one contacted me. The amount of attitude that they think is okay to give to their customers is disgusting. I'm just thankful I got my bridesmaids dresses else where, and that they didn't have to deal with this store as much as I did. Do yourselves a favor and go anywhere but here.
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May 2022 by Asia Propp
for my prom last year i came here and found a dress i fell in love with but the only bad thing is that it was way too big. i’m normally a size 0-2 in dresses and the owner goes “oh you will definitely be a 4 i can order you that” and my mom was like “are you sure don’t you think we should measure her to make sure it’s the right size?” and the lady goes “no she is definitely a 4” so we take her advice because you would assume she knew what she was doing (suprise! she didn’t) . weeks and weeks go by and finally the week before prom my dress comes in. we go back and i try it on and it is still WAY too big. my mom and i were furious and the lady ordered me a 2 and said she was express shipping it and said it will “maybe” come in before my prom. maybe???? we didn’t pay $500 something dollars for me not to wear the dress?????????? literally 2 days before my prom my dress came in and i still had to get a hook added to the back of it thank god my mom knew someone who could do it. i would recommend avoiding this place at all costs because the other reviews i’ve read have similar experiences as me.
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May 2022 by Monica Wright
I have so many concerns about this place, I don't even know where to begin! I have two daughters who were going to prom. I purchased one dress from "That Girl" The owner seemed so desperate to make the sale that she was very kind and personable until the payment was made! After the payment she was extremely rude! She is also a dishonest person; The prom was May 7th. She told me that our dress would be shipped from China no later than April 15th. I followed up with her on April 25, 26, and 27th. At that point she told me that she would call to get a status of the shipping, and would call me back on Friday, April 29th. Needless to say, I never received a return call-EVER! I continued to call the store, finally employee (Nikki) answered the phone. She asked me to hold while she checked to see if the dress had been shipped, and it had not been! The dress had to be expedited at that point! Nikki shared that the owner hadn't actually followed up to check if the dress had been shipped, she was providing her "Guestimation!" Fortunately, we received the dress on May 3rd. I placed an order for a second dress (for my other daughter) at a boutique in Palos. The order was placed a full week after placing the order with "That Girl Boutique." The Palos boutique had a more professional and pleasant atmosphere. Also, their dress literally arrived within two weeks, as they stated it would! I do not recommend That Girl Boutique! It's not worth the frustration.
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April 2022 by Ellee R.
LESS THAN 2 WEEKS TIL PROM AND WHEN YOU CALL THEM IT GOES STRAIGHT TO VOICEMAIL and the mailbox is FULL !!!!!! We ordered the dress the end of Feb and it's now April 18th. I know they are not the ones making the dress and have no control of when it will be coming in but they are responsible for good customer service. We live over 2 hours away so we can't just go and demand answers all the time. I will update my reviews once we get the dress.
