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9:30AM - 8PM
15 S Lake St, Aurora
Appliances
“After 2 delivery attempts from Best Buy’s independent delivery agents to remove an old washer and install a new one, third time was a charm. Other attempts had to remove dry wall, permanent beam to house was an issue. Just like that Jose and his team mate got the job done. His knowledge remarkable about moving and maneuvering item made it worthwhile. Thanks Lamphere’s for a similar washer and having it delivered in 2 days. Thanks Jose amazing delivery job while the other 2 Best Buy attempts left house a mess”
“I generally prefer Menards but this Home Depot is outstanding. Like any home Depot you have to be selective with what you buy as far as country of origin of the product and quality. However, I choose this store more often because the people are what set it apart. Everyone is kind and helpful, going out of their way to help you locate something or give you advice.”
“We just moved to Oswego and have been in this Home Depot several times already. Every time that we go people are exceptionally friendly. If I ask where something is, most of the time they walk me right to where the item is. The store is clean and the staff is friendly. I will continue to frequent this store.”
“Shout out to employee Toney. Had a busted wheel this morning on my snow blower. He helped me get it back up and running. He is polite, caring and a hard worker! Thanks Toney!!”
“Need more employees here! Not enough people to help me with things but the ones that are very helpful and good. I have no clue about many things and it was tough finding someone to help me with my project I waited 30 minutes. I understand there is limited people working right now but they are open and essential and need more people to help someone like me.”
10AM - 9PM
2600 US-34, Oswego
Appliances
“My go to store for all Electronic & Appliance need. Everyone here are customer friendly but my shout-out goes to Leslie, one of the Manager at this store. She is knowledgeable, customer friendly and understands the value of customer spending, therefore offers the best she can for customer needs/request.She even proactively takes care of potential steps that may become an issue. I once bought an Open box appliance and she suggested the sales person to work with Geek squad to have it removed from Demo mode before delivery.This step was a big hassle for a Washer & Dryer i bought from another store and i had to go through multiple calls, setup geek squad repair appointments, one technician was lame and rude, did not fix the issue. Had to escalate and have another technician come in who finally fixed it.”
Appliances
Appliances
Appliances
Appliances
Appliances
“I went in today with a couple issue regarding a transaction was very frustrated before arriving to the store and at the end left the most satisfied customer ever. Natalie and Aaliyah were the most helpful most professional understanding girls I have ever met in customer service I would give them a 10/10 if it would let me most definitely will be coming back”