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November 2023 by ralph ross
Great YouTube videos
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August 2023 by Matt Hart
awful service, will blow past ETA.. and rude.
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July 2023 by Shannon Einsiedel
Mckays came to the rescue late last night after State Farm was unable to get us a tow service. Mckays was there in about 30 mins, got the car hooked up, and us taken care of at midnight. We are very thankful for the fast, polite and great service we received, even that late at night.
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June 2023 by LionHeart
Great experience. Battery died, called Mckay's, they had a tow there in 20 mins, and the invoicing and payment was digital and seamless. Call them!
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March 2023 by aloysius kennedy
Very professional and articulate. The boss is such a kind and understanding person. 100% I recommend them to anybody in need of towing services, etc.Service: Local hauling
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March 2023 by Briana Wright
Flat out lied! Requested for a jump start my insurance company chose them, I knew it was weird that they never called me to say someone was on the way. I called to see what was going on he stated that Allstate called them and said they was using someone else which was a lie, once they assign a rescue that it’s Allstate confirmed that they was lying! Horrible way to do business.
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December 2022 by tessa pronos
The worst towing company I’ve ever worked with. I called at 4 am website says open 24 hrs and the guy answered and told me he’d be able to tow my car around 6:30-7 am so 6:30-7 comes around and he is not answering the phone I called 4 times left voicemails and nobody ever showed up. I would’ve appreciated a call to let me know nobody can make it. A complete joke and waste of my time.Service: Car towing
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September 2022 by Troy Kanneberg
I am the owner of TDK Transport LLC I recently broke down 8 miles from my hotel in Rochelle Illinois on a return trip to Wisconsin. I called McKay’s Wrecker Service after finding them on Google. I cannot say enough good things about these guys. Unfortunately I did not get their names but if they happen to read this review (young fella and the new guy) they’ll know who I’m talking about. They were able to get my fully loaded gooseneck trailer dropped at my hotel and let me get checked in before taking my truck to the dealer. Outstanding above and beyond service. Also gave me great advice for the insurance. Thanks again guys! I really appreciate it and highly recommend them!Service: Special vehicle towing
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June 2022 by Ariana O'Connor
Terrible communication, no sense of time, no follow up with an explanation. Left stranded over 2 hours when the tow truck was "20min away". I'd leave 0 stars if I could. The tow driver legit said he was waiting on payment from where he was and decided to take a nap in his truck, instead of coming to tow us. No wonder it was going on 3 hours. What a joke of a company.Service: Car towing
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April 2022 by Mark Cooper
Great service. Very knowledgeable. My friend rose pulled down a boat ramp and slid into a dock..right tight to dock. Could not go ahead of back all ice.. wrecker driver got there in no time. And figured out how to get it away from dock..Hooked on it from top of hill slid it over away from dock..Then moved and winched it up icey ramp.. Good service not even a scratch..
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March 2022 by Ann Stanislawski
Please do not use this company for your towing needs. They are very rude and dishonest. Working for an insurance company, I have dealt with many tow companies but never have I ever dealt with such an incompetent business.
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February 2022 by Alex Jobbe
Rating 1 star because 0 stars wasn't an option. I slid off the road into a ditch during a snowstorm and McKay's came to pull me out. They pulled my car back into the road quickly, but I did not expect the exorbitant price. McKay's did not tell me how much their service would be until they had finished and then hit me with a bill of $525. If you are ever in need of a towing service, do not use McKay. Their predatory pricing takes advantage of people in need.Service: Car towing
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January 2022 by Krystal Wolff
McKay's was professional and very kind when advising me how getting a tow works. He worked with other local companies insuring I get the best service. He was also the best price I found. He was quick and very efficient. I would highly recommend McKay's for anyone looking for a tow.Service: Special vehicle towing
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January 2022 by Sara F.
I called to have my car towed out of a ditch. I was told they would meet me at the vehicle at 9:00am the next day. Tow did not show. I called to find out where they were and was told the tow would be there at 9:30am. At 10am no tow had arrived. I called several times for an update and no one answered my calls and I never received a call with a update. Completely unacceptable!!! Do not use this tow company. They are not reliable!
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August 2021 by Patrick Navaleza
Needed to have emergency road side assistance in the Oswego Yorkville area Saturday evening. Called my insurance company for a tow and after a very long phone call they estimated our wait time was gonna be 2 hours.Looked for a tow truck in the area through google and McKays tow service came up. Spoke with Malachi and was given an estimated time of 15 min. Guess what, he was there in 15 min got me out safe out of a busy highway and towed to a repair shop of my choosing.He was very prompt and professional. Definitely would recommend his services to everyone I know.Never underestimate the value of a great towing service. You never know when you or your loved ones will ever be in a situation of being stuck on a busy and dangerous highway.Towing service you can rely on. Call Malachi at McKay’s.
