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“After 20 years with another cell phone carrier, we decided to select a different one since the original was beginning to seriously lack in signal quality. Sherri, the ATT store manager, made the whole process as easy as she could because of her professionalism and expertise. Practically no one "wants" to change carriers but Sherri made sure we were satisfied with the whole process: new carrier, new phones, and a new dual line phone plan. In short, she was great and I would gladly recommend her to anyone wanting ATT service.”
“Thank you Jake from AT&T, helped fix my issue with my SIM card and answered all my questions about Apple Watches and the iPhone 16 will be back in August to pick up new ones!”
“Today i went into the Plano, il verizon store for some technical help with my phone, Michael, the nice young man working thete helped to solve my problem and i walked out happy..”
“I walked into the store and was greeted by a great services provider, Rusty. He knows his products and went over and beyond to assist me with a phone for my mom who is a senior citizen. Rusty did not rush me with all the questions I had and made me feel relaxed and I would highly recommend this location. You get more from your buck when you are able to work with a retail provider vs someone over the phone.”
“Came in to Cricket store to transfer service to Cricket. Showed up close to closing time and Nick greeted us with a smile. He was able to transfer my service for 3 lines and did not mind having to stay after closing time to complete the transfer. He definitely knows what he is doing. And he went above and beyond to make sure the porting was successful. Thanks Nick.”
“Great experience…Krystal was awesome. Purchased 3 phones for my family and she problemed solved and made it happen. My family members are super happy with their phones. She also was working alone and managed through a rush of people while delivering exceptional customer service to them as well. Your team is very lucky to have her!”
“I always get the best customer service experience at this location. The owner is wonderful and the rest of the team are amazing as well! This is the location to go to!”
“Came in to store location to upgrade phone. Evelyn was very helpful and answered all my questions. Checkout was quick and easy. Would recommend you come here if need a new phone or want to switch to boost they have the best deals.”
“I received 5+ star service from associate Jasmine Medina! Jasmine went above and beyond to help me with my new IPhone. Jasmine provided excellent customer service!!! I would highly recommend this location!!”
“Store is awesome! Under new management and let me tell you! Cassandra is a star! She is so attentive and makes sure you’re very well taken care of in her store. Please if you visit any AT&T visit her store! - I just want to say personally thank you so much cassandra for your hard work in helping our family! We will be back to see you!”
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“Zach in Yorkville, IL is the best rep I've worked with. He is thorough and knowledgeable and a pleasure to do business with. He solved a problem in 10 minutes that 4 other Verizon people couldn't fix. Verizon is lucky to have him on their team!”