-
January 2022 by Brian W.
I went into the pharmacy to pick up vitamins and supplements last month for a family member when they had COVID. The woman working was very helpful and showed me how I could purchase them each separately or she found a bottle that contained just what I was looking for in one capsule. They worked great! I even went back to pick up a bottle for someone else I knew that came down with COVID. Service was friendly and efficient both times. We are fortunate to have such a great place in Yorkville!
-
December 2021 by D K.
This place is Ridiculously, ridiculous expensive. Racist and have a no return policy on certain items. Such as, the items you can buy elsewhere for a reasonable price. The reason why they only except certain items back for return because they are aware it can be purchased elsewhere for a reasonable fair price and they don't Want to lose money. The unprofessional witch told me don't ever come back that's a laugh. When black folks are being mistreated we don't spend our dollars. Beware of these high price's that you can purchase at other locations and get the same results. This business doesn't even deserve 1 star.
-
April 2021 by Leticia Bedoya
BEST pharmacy ever!!! Great products & prices!! Highly recommend!!
-
September 2020 by Sharon Nelson
I placed order online, and about 20 minutes after I received my confirmation email, I received another email stating my order had shipped! I received my full order within 2 days - free shipping. THANK YOU Natural Pharmacy for your amazing customer service!
-
April 2020 by Ashley Johnson Barthel
The Natural Pharmacy has been my go to for myself and family for years. Dr. Natalie and her entire staff have been fantastic with recommending products and helping my family find the right brands that work the best for us.
-
April 2020 by Nicole Purifoy
We love the Natural Pharmacy. It is very convenient and they are very knowledgeable about their products! I love the variety they carry and how nice it is to get hard to find items. I always go in for a few things and come out with more
-
March 2020 by Paraskevi Kopanaki
(Translated by Google) I just received what I asked for in 1 day. It had the best prices. The parcel also had a speck of specimens inside a separate paper bag!
-
March 2020 by Ivan Fround
The staff is extremely helpful and knowledgeable, and you can tell the owners care about their quality and satisfaction of their customers. I had a lot of questions and the young lady helping me was incredibly patient and willing to walk me through everything.
-
February 2020 by T S.
My 4 children have been with this practice since the doors opened in 2013. I cannot recommend this pediatric practice enough. Dr. Natalie is phenomenal, thorough & passionate about providing the best care on an individual basis. She's continually worked with me to find the best options for each of my children's care. I have children with both special needs & complex medical needs. We are very comfortable with both nurse practitioners; the general nursing staff is amazing, too. Front desk staff & back office management are also great to work with. The fact that this office has retained most of their core staff group from the beginning speaks volumes. In a time where often medical practices are built to pump patients through in volume, while not delivering nearly enough personal attention to patients along the way-- Whole Child Pediatrics breaks away from that model & delivers personalized care/attention to find best outcomes. For families willing/wanting to work with a skilled medical group to find the best care for their child-- this is it. Sincerely, T. Schoonveld
-
December 2019 by Beth Keegan Brakauskas
Won’t ever purchase from this business again! Looking for CBD oil for our dog they originally carried two different forms of CBD oil they told my husband it was being ordered. when my husband went in there to buy the product they pushed a $200 bottle of charlottes web in a pump format my husband asked if this was an eyedropper format they said yes. we got home realized that it was the wrong product and they are telling us they refused to return/refund us and give us our mone
-
November 2019 by M R.
I've been going here for almost 4 years and I love the practice. They have a supplement store attached which really comes in handy when my kids are sick so I don't have to make an extra stop for those items. The nursing staff and Dr Natalie are fantastic and so friendly. My only complaints are that check in often takes longer than it should and that there aren't separate rooms for sick and well visits. I recommend this practice to everyone I know. My kids LOVE the fish tank in the waiting room.
-
November 2019 by Robert P.
Went to this place three times for the same problem my son had a runny nose they tossed use Benadryl for a one-year-old and no fix it all made an appointment to see the doctor call Back to change appointment after an hour they want to charge $25 for cancellation. Place is a rip off stay away from.. never see the doctor I always see the assistants.
-
October 2019 by Michelle P.
We just recently left Dr Natalie's practice due to the incredibly awful service we received from her staff. Especially the billing department. We have never stiffed her of a bill and always paid on time, yet when I received a bill for almost $300 from services performed about 4 months prior and requested a payment plan, they basically back you into a corner and request you pay amounts you cannot afford. My husband has been laid up on disability since July and money is super tight. I called asking for a payment plan and explained our current situation. I was told i had to pay an amount i could not afford or pay it in full. When i asked if i could speak to a manager in regards to it, i received no call back and basically got the run around for over a month. Because they require you to keep a credit card on file, when all this was happening, I was charged the full amount anyway. So beyond unprofessional and her staff does not give a crap at all. We loved Dr Natalie and she is an amazing doctor, however her current policies are absolutely ridiculous. I see alot of reviews that say "just pay your bill and you'll be fine" ... sorry but not true. I tried paying my bill in reasonable amounts my family could afford and received no help whatsoever. They also will not call you back if you have an outstanding balance no matter how small. My son was having night terrors, I called asking for help from the doctor and was told that because I had a balance of $36, even though I was on a payment plan and they had my card file, I was told no one would speak to me until my bill was paid in full. I'm sorry but you are putting childrens health at risk here ... I will NEVER recommend her office to anyone which is an absolute shame. She's a great doctor and her ridiculous and unfair policies are ruining her reputation and business!
-
October 2019 by Brenda Kimmel
Three days ago I was in this pharmacy for the first time.
-
August 2019 by Jeanette Butler
Just love this store. Friendly knowledgeable staff are always really to help you find what you need.
