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September 2024 by Jesus Arias, Jr.
Not happy with the experience...
I took my SUV in on Monday August 26th. I was told it would be ready by Friday September 6th. I called to check up the day before, on Thursday September 5th and was told there was a delay and now it would not be ready until Wednesday September 11th. I then called for an update and was told there was ANOTHER delay and that my vehicle would now not be ready until today Friday September 13th.
This failed to meet my expectations and thus this will be the first and only time I take my vehicle here.
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September 2024 by Nancy Seibert
Jerry and Jessica helped answer our questions. Kept us updated on all statuses and was so nice and reassuring. They turned a horrible experience into a minor inconvenience.
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September 2024 by Julie Clark
We've thankfully only had to use Caliber a few times, but every time they've been great. Very easy to work with, answered my questions, kept me informed if things changed (ie the part they ordered was the right part, but they were sent the wrong part, no fault of their own). The zion location is amazing. My car looks brand new again.
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September 2024 by Harpreet singh
Great place to get your vehicle repaired.
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August 2024 by George Smith
The staff is very friendly and polite. Everything went smoothly with no problems and they kept me informed as to what was happening. I appreciate their professional attitude and highly recommend them to anyone in need of the services they provide!! My car looks and runs perfectly!
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August 2024 by Tina Espinosa
Great work, great service, great people
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July 2024 by Frank Kaiser
Very happy with the professional service
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July 2024 by Charles Rodriguez
If I could rate it a 0 I would ! My friends car has been in there going on 3 weeks ! For 2 doors. We keep getting the run around when they give us a date the car will be ready. We were given a date of today for the car being ready and the date changed to “MAYBE TUESDAY” depending on if they have the part or not in the shop but the person didn’t even bother to check. TERRIBLE DO NOT BRING YOUR CAR HERE!
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July 2024 by Andrew Swenson
This establishment went above and beyond fixing my car and had excellent communication throughout the process. Just honest hard working people that know how to treat their customers. Thank you all very much for your work, I will always recommend people to do business with you.
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July 2024 by Dmytro Bod
Great customer service, efficient timing on the repairs, and over all above and beyond service. Guys provide perfect body works!
Very satisfied
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June 2024 by Quincy Brown
Great Job. Highly recommend.
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May 2024 by Robert Segreti
Always have done a good job on my vehicles.
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May 2024 by Eric Ortiz
Great people, great work, Great shop. Car looks great.
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May 2024 by John Drady
You never want to be in need of a collision repair shop. However, when you do, it helps to have the work done to the highest quality standards and to have the shop keeping you aware of status and progress.
That essentially defines my two experiences with Caliber in Zion over the past 14 months. GM Jerry and his staff are awesome. BTW, neither accident was my fault! ?
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May 2024 by Elizabeth Londono
Excellent job, my car looks like nothing happened. Great customer service. Highly recommend this business.
