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August 2023 by Anthony Reynosa
Clean and nice people
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July 2023 by Jose E. Cruz
the girl is so nice!! she will help you thru any questions, by the way she is a hottie to me.
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July 2023 by Mike Lanee
Scam. It's a typical T-mobile operation full of smoke and mirrors. Don't let them set the hook
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March 2023 by Ms. Lee
The sales man was friendly, helpful, and displayed positive energy.
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September 2022 by Craig Allen
Came in looking to switch to metro tmobile from att because I needed downsize and had a few questions about fees, activation, plans and number porting.I Waited 45mins after posted opening time.Kassandra? Was rude right off thr bat. Just wants to sell and couldn't answer basic questions. High pressure selling. Wanted to sell me on a phone that she said was latest and greatest butI knew better. I eventually had to speak to a manger, Oscar? ended up being the worst. No customer service skills.Rude, unprofessional and needlessly sarcastic.I'll go elsewhere.Skip this place.
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September 2022 by Jody Nepstad
I have been treated with respect every time I have gone for help with my phone. The employee who helped me was Oscar.
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August 2022 by The Punisher
Small store with plenty of parking. Amazing friendly and well informed customer service. The business is very well organized and clean. Stock on new phones is limited. You can pay your bill in person. Great hours and located near a few restaurants and stores.
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August 2022 by Michael Rainford
The guy was really helpful and side of the MetroPCS in Zion on Sheridan road and when we call customer service they were a really great help.
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February 2022 by Michael Haniel
For the longest this location has had employees that seemed rude, disinterested in their customers, unprofessional and impatient, in fact a couple other locations carried this stigma as well, which was having me feeling like giving up on metro pc altogether. But we happen to run into a gentlemen named Oscar who had one of the best customer service attitudes I've ever witnessed, not only did he solve the problem but he restored my faith in metro pc. Oscar stated that he's now the manager at this location as well as a couple others do hopefully we will start to see some change. Thank you Oscar!
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January 2022 by Amy Campos
The hours are posted outside this location on the bottom left side of a window. It's 2:30pm and it's supposed to be open, but the door is locked and nobody is there. No sign or anything that says closed, out to lunch, or please return at a specific time. This is not the first time this has happened to me and to others as well. I've never had an issue with the employees or the manager. Although some employees do lack customer service skills and knowledge. This is supposed to be a place of business and whomever the owner is of this location NEEDS to hire responsible people to run this store properly. I've never had this issue happen at any other location .
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October 2021 by Jenine Conley
The guy that works there is the best great service I was able to get everything I needed done
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September 2021 by Gary Shofner
I bought a phone at full price because I wasn't eligible for an upgrade . I took it home and had no data or phone signal . I had 2 galaxies that had good signal strength . The Motorola had neither signal . They would only offer me the same phone in exchange . Why do that when you know the phone wont work in my area . Very disappointed and will be going to another company
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July 2021 by Joyce Russell
Oscar the manager was GREAT! He saw and solved the issue immediately.
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March 2021 by Jeff Woodruff Sr
Someone was asleep actor wouldn't answer the phone wouldn't come to the door several of us came back a couple hours later in a couple hours later same car was sitting there the back door was closed nobody would answer the phone somebody's working another job just taking a nap sleeping before they had to go to the next job I guess. Call me some nice people over there that was very very disappointed now
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March 2021 by Angela Mirretti
Oscar is great. He is helpful, polite, and knows his product!