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November 2023 by Thea T
I have laryngitis, and I know it is hard for people to hear and understand me on the phone, but this young lady made it so easy for me to make payment and ask all my questionsThank you very much keep good work and I hope your company appreciates youAlthea
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October 2023 by Robert Frost
Easy to sign up on the website! Entry code was ready; storage room was ready. Nice size, and good pricing!
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October 2023 by Yuko G.
This storage had the best price in the area- However little did i know, Red dot storage in Zion has Homeless people living in some units. After never seeing any worker come and check the property and riding by at 10pm(hrs after they had closed to see people sleeping in there car and checking locks on other units. I moved out ASAP............
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April 2023 by pam andrade
The gate would not open call read that they gave us five different numbers to try said the system is down so I paid to start using it yesterday, but did not get to it until today told the lady when I got my storage that the whole front of the first set a Storage was flooded but I called to get the different codes to put in the system. They were very nice.
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October 2022 by Jim Brownlee
Online registration is very convenient. Unfortunately the locker is smaller than what is advertised, so my item didnt fit.
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October 2022 by Javier Garcia
There's A Few Things I Would Change About This Place. Needs Better Lighting and The Prices Are A Little Too High Compared To Other Storage Businesses.
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September 2022 by Dee Dee d
Service is great, only issue is a few times people weren't very neat when cleaning out their storage
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August 2022 by Melissa Mitchell
Would like more human interatction. Had lots of problems getting into my storage locker and even using the gate. But I have no other problems than that. Thanks.
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August 2022 by Edward Casey
A friend of mine stores his stuff there don't know much else about it
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June 2022 by Patrice Lovelace
First the kiosk rental was super easy and quick. The units were super affordable it wasn’t even a big deal that I ran out of room and needed to rent an additional unit.The only issue I had was the passcode I was given upon signing up did not work. And once I got the second unit it stopped working again. HOWEVER the chat feature was super quick and convenient. My issue was solved via chat while I was sitting at the gate. There was virtually no wait for assistance.
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June 2022 by Eric W
Older facility, seems decent. Vehicle lanes are somewhat narrow but navigable with an extended cab and bed truck pulling a 14' trailer.
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September 2021 by Erica Contreras
Horrible til this day can’t get into storage code does not work, someone was suppose to call me 2 days ago and nothing. The place is under construction and is a mess
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August 2021 by Barbara Miller
This place has horrible customer service! They haven't shoveled since it first started snowing it seems like. I've paid over $100 on ubers to come from my new town back to the storage unit in Zion and due to them not shoveling we got stuck one time and the other time the Uber, the cab company and a friend of mine did not want to go in there in fear of being stuck. Next thing you know the gates are frozen and no one can get in. I called and spoke with 3 different customer service reps who had horrible customer service and said they could not do anything. The manager offers $15 off for the next month as if THAT'S supposed to make me happy. It doesn't though! I wouldn't have to pay another month if you maintained the property as a professional place of business should. Where is the customer service training at when your customers can't get into the gate to get their things because the gate is frozen and snow is so bad in there that I can't get in. How about a month free or free until the gate unfreezes and the property is shoveled correctly. Then I ask if they can give a courtesy call when the property has been maintained professionally and they denied the request and said for me to spend my time calling back everyday to see if it's ready yet. This is the worst customer service I've ever encountered. I would not recommend this place to anyone at all ever in life. I will be posting pictures and reviews on different sites. Maybe then they will learn customer service is important.
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August 2021 by Crystal Cowart
Worker is extremely kind
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May 2021 by Salvador Calzada
The location is very close by my house, it’s very easy and convenience to get to the storage unit facility and back home in minutes. Money well spent and my first month was only 1/2 the price for the monthly cost of the rental unit. The facility is well maintain and affordable.
