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October 2023 by Beverly Slye
Everyone is really nice and the delivery guys are always prompt and will talk to you and answer any questions you might have they are awesome
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October 2023 by Nola Urban
Way too expensive between regular fuel costs and truck fees and if you don't use enough fuel, there's an extra tank fee. We had our Ferrell Gas tank removed and will be going with another vendor.
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October 2023 by keith green
Yesterday I received a bill for tank rental and the bill stated my account was past due. Same day I got the bill? How can that be I pay my bills and I do not appreciate being accused of being late.
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October 2022 by John Arnett
Very good service from ordering to delivering. Thank you Ferrellgas.
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March 2022 by Trace Devoss
I wouldn’t give them time or day they told me they would deliver today and I called them and said it wouldn’t be till Monday when it’s 15 min drive to my house and I’m at 5% on lp
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August 2021 by Scott Ziegler
Rude and only concerned with bottom dollar
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February 2020 by Nickie Hancock
Every time I call I get a rude person on the phone.
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March 2019 by Dennis McGrady
Very good and dependable service.
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February 2019 by Tom Pullins
So last year, I ran out of propane. I called for a fill understanding it was my fault that i ran out and was told it might be 7 days. I called three days later asking if I could get an update. They told me if I paid $105 dollars, I could get delivery today. I look outside while talking to them and see the delivery driver in my drive. I tell her no thanks, he's here. I think it's insane that they are trying to scam people out of an extra $105 saying they don't know when a delivery is coming. I would think in a business that makes this kind of money annually, (partners net worth is currently .13 Billion), that they could have decent customer service and an understanding of basic scheduling of deliveries. This year, another incident where my spouse was yelled at on the phone and hung up on by "customer service". Now for a business that I give a couple thousand to a year, I would think you could at least attempt to be kind to your customers. I do believe that once Spring sets in, I'll be calling Ferrell to come get their tank and moving on to another company. Something else that the office manager told us might be a good idea (great business). If my couple thousand a year means nothing to them, then apparently they don't want my business.
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April 2018 by justus lohr
THANK YOU FOR AWESOME SERVICE.
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February 2018 by Bonnie Krupa
Fast service, excellent customer service, would highly recommend
