“We recently had a cyber attack on our personal computer. We went to Star immediately & Cyndee at the Anderson Branch on 53rd St was amazing. She walked us through every step we needed to take to protect our financial information. She gave us such peace of mind & we are so thankful we bank with such an amazing company.”
“Jay was so helpful and professional in notarizing our papers. He was friendly and courteous. We love to deal with Audrey too, but she can't always be there.”
“My name is Jerry Kemp I want to say thank you to all employees and staff members at five Star Bank they have been very kind caring and helpful I am thankful and honored to be a customer to have a bank account with five Star Bank thank you to all staff and employees they have gone above and beyond to help me as a customer thank you”
“Absolutely love this Credit Union. The staff always knows me by name. I love banking with a institution that looks at me as more than just a number. Staff is always assertive, friendly an genuine in their care about their clients.”
“I love this bank because all the tellers learn your name and call you by name when you come in for your banking needs. This is also great so you don't have to show your drivers license every time you wish to make a deposit or withdraw from your accounts but also gives me the peace of mind that someone can not steal my purse and just walk in and with draw all the funds from my account!! All the employees at this location are always so nice very helpful with any questions my family have about different banking needs and they don't act like pushy sales people to push into something you don't need so they meet their quotas for new accounts! I cannot say the same thing for other locations the only consistency I see across this bank name is the drivers license when doing any banking!”
“Such a great environment! Savanna Aikin a loan officer there, has great costumer service skills. As well as the other staff they all strive to be a helpful face!”
“This review is long overdue but Emily Blue was so helpful with a transaction regarding an unreasonable Chase hold that was being placed on a Real Estate transaction. There was no personal gain for her to step in and yet she provided excellent customer service. She is an asset to the bank and a reason to consider changing banks!”
“The service provided by the staff was very satisfying.They where patient with the questions I had and clarified any concerns.completely satisfied with the services”
“This group is so professional. They all work extremely hard and you can see things running smoothly and that’s what you want. They always make time for you. This is the type of bank you want to be with. Easy 5 stars.”
“I went to another branch and felt they were not enthusiastic about helping us. But when we came here the staff were very enthusiastic and always helped with any problems we had. We are grateful for that.”
“I tried calling teck support for problems with my mobile app. The first girl was extremely patient and kind, it was a horrible experience. But no fault of hers though. She couldn't hear me and I couldn't hear her. She was in the Philippines. The Philippines... After she got my app going , she sent me to another tech support person that told me I would have to call my phone maker to make my phone work with the app pin function. I gave up and called the branch. A kind man helped me and just a couple of minutes. He did a great job. I'm still upset about talking to people in the Philippines though.If Keybank doesn't support American workers, how can I support Keybank? Disappointed.”
“Mr. Charles R, is kindness made person. Respectful and patient, always with a good gesture on his face. Furthermore, the agency is very clean and they are punctual and organized... I love having chosen this bank.”
9AM - 1PM
1913 E 53rd St, Anderson
Banks
“I was born and lived in NYC, then Hartford, then the Philly-area, the n Atlanta, then a suburb of LA and I'm now retired in Anderson, IN where we lucked out when moved here 23 years ago and picked PNC for our banking because of its proximity to our home.”
“Very nice pleasant people, not to put myself out there but my aunt does a transfer to me for what she calls my inheritance money. So she writes me a check I cash it and I put the money on my PNC smart access card which I understand is getting ready to be discontinued regrettably. What I'm getting at is when I go to other PNC branches the tellers almost judge you like. Like maybe I'm taking advantage of my aunt or some older lady or something. You can literally see the look of judgment and feel the vibes from the tellers. They seem as if I'm doing something wrong but it's a monthly transaction and that's just it, and these people at the scatterfield branch don't judge, they know who I am and that I'll be in there once a month and they're really nice people.”
“It was a great experience. I have used star bank since 1990. They answered my questions and I didn’t feel rushed even though I went inside close to closing time.”