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February 2024 by Julian H.
Overall, I like BCW products. I use their toploaders to protect baseball cards. I recently ordered their vinyl record (LP) toploaders - seems like a relatively new product of theirs, however it has a design flaw and often arrives cracked near the edge. I reached out to Customer Service and they shipped out a replacement, which also arrived damaged. I decided not to reach out again for environmental reasons - it just seems wasteful for them to use all this cardboard to ship 1 single LP toploader. BCW needs to figure out how to add extra padding near the opening/edge to absorb the impacts/forces while being shipped.
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February 2024 by Casey Gibbs
Ordered from Amazon and it came missing a piece. Their customers service rep Noah quickly handled my request and had the missing piece shipped out. Love their products as a collector.
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November 2023 by Duane Begley
Have ordered products twice. Both experiences were happy results. Quality merchandise, well packaged, and quick shipping.
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August 2023 by Larry & Mike Bell
Excellent products & employees. Highly recommend!
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July 2023 by Alex Keiser
Bcw boxes are trash. Graded cards don't fit. Boxes are too loose for raw cards they move around and get damaged. Now a good % of my cards are damaged from moving the box from one shelf to another. It was too loose. I got the standard box that was Recommended.
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April 2023 by jay jablonski
Haven't not been able to log onto BCW website for a week now. First get a cloudfire message stating my IP is bad. Perform a full antivirus scan reveals no malware. Then the website tells me password no longer usable and to click reset password which never sends me a email. Tried calling 12/9/2019 but got hung up on. Wasted hours to try get supplies to no avail. I cannot rate their product but the website is miserable.Update:As of April 2023 I ended up winning BCW's NCAA contest 3rd place prize. Ironically enough the prize items I won were some of the items I was trying to buy when I put my first review in. I would like to thank Evan for reaching out to me.
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April 2023 by Andrew Fernandes
These guys are great! Always helpful, friendly and efficient.
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November 2022 by Barbara Allen
ExcellentFirst time there.
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November 2022 by Jim Peaknuckle
Mixed Feelings....I ordered these 12" vinyl record dividers, at a great price, from Amazon a while back ago.When they arrived it was short one of the dividers. The package said 25 dividers, but only 24 were packed. I was really disappointed. It was a shame because I absolutely love the product.I contacted the Amazon seller (STICR) to see if they can just send me one divider, but they offered to compensate me $5 instead. Uh, No thanks!You say 25 dividers and I should expect 25 dividers.So, I returned the item because I just wanted what I ordered originally. 25 dividers like the advertising and package says.I tried to get the seller to replace the item but they even refused that and I was forced to re-order; but the price went up significantly and I was unwilling to pay $15 more. I lost a bit of money in the return due to import costs.It was really just so sad that I lost money on this deal because of just one divider. I didn't do anything to warrant this.I followed Amazon's instructions for support on my issue and contacted BCW directly. At first, they were not of any help and could not just send me one divider.I was then at at a bind. Not one of the companies was willing to take responsibility for a miss packaged item.After continuing to write to BCW of my experience in great detail, they were gracious enough to sell me one package at the original price I purchased. I was absolutely amazed that they would take on trying to rectify my issue. Not many companies would do this, especially if they had no obligation to do so. It was a very generous gesture on their part.There was a bit of a hiccup with the currency as my original purchase was in Canadian dollars. It was mentioned in my order but BCW ended up charging me in USD which brought the price higher than I expected. I was a bit disappointed and angry that I had to endure a second hardship. I couldn't believe I was getting shafted twice. I wrote a previous review about this but took it down. as BCW did make the correction prior to my post.I understand that BCW had to discount their product quite a bit to help me out.All-in-all, everything worked out and I really love the dividers. The product is great I'm just weary of the companies who sell your stuff. I would like to order more in the future, but I'm hesitant that another package will have a missing piece and I'll have to go through this experience once again.Thank you BCW for accommodating me with great compassion and care. I really appreciate everything you did for me when you were not obligated to.
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November 2022 by Sonja
I buy their product from local stores for my MHA decks. Unlike some sleeves they don't break when I shuffle. The quality consistency is nice.
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May 2022 by brianca1970
Outstanding service!I ordered a large volume of puck holders which were very difficult to find here in Canada, let alone at a competitive price. BCW was able to fill my entire order quickly and at an excellent price. My items were shipped to me promptly and arrived well-packed and safe.I was assisted by Deanna, who was extremely courteous and helpful! Deanna kept me informed of the status of my order, and connected with me both by email and by phone as needed.I would highly recommend BCW Supplies and will certainly not hesitate to utilize them again in the future.
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May 2022 by Johnny Michigan
High quality crisp, clean & clear products. BCW meets my needs because it's important that my collections are safe and secure.
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September 2021 by Bryon Mcguinness
Good products no doubt but they didnt have to raise the prices up 400 to 500 percent just because there orders went up its only cardboard I hope people see this and stop ordering overpriced products. I used to buy in bulk from this company but I refuse to now and if there lucky the will keep my business
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May 2021 by Holoscene
Does not answer phone calls
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April 2021 by Mark P.
This is my go to for supplies. Had 2 sports collectible stores in fl. in the 80-90s and these guys are a 1st class operation. Their customer service is fast and very knowledgeable. Prices are good and they have everything. Thanks again
