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March 2024 by MaryEllen McDonoff
Noteworthy details: They were doing some remodeling, so it was a little hard to get down the first floor hall in the morning, but that will change depending where they are working
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March 2024 by Lauren Watson
We got the suite, and it was pretty nice! The service was great and provided us with everything we needed and were super friendly. The complementary breakfast was also so delicious! The location is perfect, you are near almost everything. Overall, it was a great stay. Highly recommend!Food & drinks: Cracker Barrel, PIzza Hut, Arby's, Bob Evans, Texas Roadhouse, Culver's, and many more
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February 2024 by Ski A
A good time. A fair price.
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February 2024 by genny Jessie
Bathroom is to small when your a big woman and handicap it's really hard to close the door.Rooms: I just hated the bathroom being to small
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February 2024 by Charles Grant
Most times you can get a truck and trailer in
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February 2024 by Donna Eldridge
I always book through the best western app and we originally were staying in a different state but because of weather our plans were changed so when I arrived I was told I didn’t have a reservation, I had mistakenly made it for the next night but Katie at the front desk immediately took care of the situation, put us in a newly remodeled room, told us about all the amenities and the full breakfast! She was the nicest person I’ve had the pleasure of meeting in a long time. We travel from Michigan to Indiana every so often and we will definately stay there again!
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February 2024 by Josh McKee
The staff member that was working when I arrived was super nice. She did forget to mention that if we would have said we were staying at the Best Western at Texas Roadhouse where we ate we could have saved 10%. That would have been nice but it was already too late. Wife and I were there celebrating our 15th anniversary. We went to go enjoy the hot tub that evening to find that it was barely warm and the jets weren't working. The staff member came and tried to fix it the best she could. She at least got half the jets working. But hey the next day when we were leaving it looks like they got it fixed. Good for the next people. I feel the bottom of the hot tub and pool could be cleaned way better. There looked to be sand and dirt all on the bottom. The big big disappointment in the evening was that bed. It feels like a piece of wood with a mattress topper. Both the wife and I tossed and turned all night long not getting much sleep. I am still sore while writing this 24 hours later. Hotel was clean and had a decent breakfast but the pool, hot tub, and bed had more of a 1 star hotel feel.
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January 2024 by Larry Melcher
Katie, the lady working the front desk, made our group (Derby City Speed Skate team) feel like we were guests in her house. We were going to miss the complimentary breakfast and she made "to go bags" so we had a bite to eat before our competition the next morning.Our room was Excellent!! Brand new, very clean, fitness room, pool,.... WE WOULD STAY HERE AGAIN!!
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December 2023 by Jodi Hoover
Our stay was very welcoming and rooms were excellent! Breakfast was top notch! The wonderful woman that took care of preparing was pleasant and very personable! Katie, who was the 2nd shift front desk, was beyond welcoming and pleasant. I’ve never seen someone clean and tidy up as much as her the entire shift. Any business would be grateful to have an asset like her! Katie will be the reason we book again! That woman deserves a raise for representing so well! I’d offer her a job!Rooms: Very clean and updatedNearby activities: Hoosier parkSafety: Cameras monitor the entire propertyWalkability: Close to Cracker Barrel and supplies shuttle service to and from Hoosier ParkFood & drinks: Breakfast was beyond fantastic every morning! Many choices!Noteworthy details: The cleanliness of the lobby, common area and rooms was amazing! Katie on 2nd shift took pride in her job. Hard to find these days! Great employee along with the breakfast preparer.
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December 2023 by KAREN L. HOOVER
A very clean hotel. Friendly staff, wonderful hotel breakfast available and the lady taking care of the breakfast was as sweet as could be. Great presentation.Front desk Katie was a real asset to our stay. So accommodating, super friendly and more than willing to suggest the pool, hot tub, snacks. She made our stay very memorable. (2nd shift front desk) Hope this review is seen by other locals hotels-Katie deserves a raise! ?Rooms: Very cleanNearby activities: Hoosier ParkSafety: Cameras covered every portion of the propertyWalkability: Across the parking lot from Cracker BarrelFood & drinks: Great breakfast every morning, with a very polite and friendly lady taking care of it!
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December 2023 by David Priddy
Booked a room for Christmas close to muncie. Called talked to Katie awsome person she said they were remodeled and great food. She was 100% right the cook is great lots of Hot Food good food, and let me tell you the room are really nice and the cleaning ladies are great so friendly this place needs 13 on a 1 to 10 scale for above and beyond for 6 days here I will be back during the year again.Rooms: Rooms have new carpet , paint, and new fixtures AWSOME, you won't be disappointedWalkability: Close to restaurants, convenient stores, and shopping center lots of things to do.
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December 2023 by Scott Gosnell
Nice place for a quick night or two. Friendly service as well and plenty of snacks to choose from really. Beds were comfy at least to me. Very clean too.
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December 2023 by HazelBlue12
We stayed for 5 days and the service by all staff was exceptional. Hot breakfast and offerings were wonderful. We enjoyed our stay and highly recommended this hotel. Rooms were clean and hard working staff throughout this place.Rooms: Spacious and cleanNearby activities: Lots around to doFood & drinks: Amazing hot breakfast!
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December 2023 by Ken Bathauer
Nice enough place, outside a front desk clerk who nods a lot. I think its sad todays help, letting public hear conversation of being in jail, boyfriend beats her, and obviously drug abuse Katie not all people want to hear your business however thank you for making my trip very short one, As my email changed so did ALL INFORMATION THIS WOMAN COULD GET ACCESS OF. After my overhearing her phone conversations and things openly said to me I was insecure with my belongings and safety .Safety: Not while this female was working. If someone has a criminal past recent one should you allow them to have access to payments with customer cc information ? I understand you can trust her but I don't think people would appreciate the things i heard and was told ... Shame Shame
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October 2023 by William Atkins
For the price this is a great hotel. It isn't 4 star accommodations but that's not what you're paying for. Clean spacious room with a comfortable bed. Hot breakfast is another good aspect of this
