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February 2024 by Dam Son
I had the worst time withese people everything was wrong from jump then when returned truck and got the all clear on truck and deposit back now they want to say I did 4000 in damage and I didnt it took them 4 month to contact me I think it's a scam beware
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February 2024 by B C.
parents (age 85 and 89) had to get a rental while their car was in body shop. due to auto strike, had to have rental 66 days. when we signed agreement they ask if there would be any other drivers, I said yes I might drive it here and there. at closing charges them $990.00 At $15 dollars a day for extra driver (me). We were not told about the excess charge or we wouldnt have done it... was not told about the 15 a day charge.
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January 2024 by Javier Leon
The best service and attention, the best
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January 2024 by Lisa nchili
I called and asked if a person with a revoked license could rent a car? Elderly dad has dementia issues. I was advised NO that all rental driver's licenses are checked. My dad, knowing he has a revoked license, rents a car. The next day I inform them and they tell us to contact the police. The PD obtains info and tells us to call when we see him driving. So, PD catches up and tows the car. Renter beware :(
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January 2024 by Nicholas Hoffmann
So my grandfather is 83 with dementia and an invalid license, and these geniuses rented him a car after he just wrecked his Cadillac 3 days ago after sneaking out of the house. They claim they ran his license but it's been invalid since the first of the year. Thank you for endangering my grandfather for your profits. When he wrecks your car, it will be on you, not him.
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January 2024 by Thomas
After a stupidly long conversation they decided not to rent me an suv because I am smart and don’t have a credit card.
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January 2024 by Tim Adams
The car was very dirty inside and out at time of pick up.
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January 2024 by Jeffrey Brown
Quickly got me into a car when mine broke down.
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January 2024 by Cory Kellogg
Were very flexible when needed more time on the truck, We're very friendly @ desk, professional, but not unattainable in communication
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January 2024 by Dana Gonzales
Great service. BUT…….the cars ALWAYS smell like pot. My daughter just rented one and it reeks. Now my grand kids coats reek and their car seat reeks. It’s embarrassing. Last time I got one I had to trade it for another one it was so bad and the next one smelled the same. Turns out it’s their cleanser. I suggest changing it. It’s awful.
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December 2023 by LD
Great place to rent a car. I travel for work so I have to rent vehicles almost weekly. The employees are very friendly and always helpful. I’m a tall guy so they always do their best to get me a car that fits myself and all my tools.
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December 2023 by Isabel Sherman
Very pleased with reservation reconfirmation, pickup and return at location in Anderson! This was my 2nd reservation from the Anderson location. Excellent customer service
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November 2023 by Troy White
The staff at this location have done a great job helping to meet my company’s extensive rental needs week in and week out. My car has consistently been ready for pickup. I’ve experienced both quality management and friendly employees who I would recommend for any of your upcoming rentals!
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November 2023 by Carletha Buggs
The worst customer service experience.Management UNBELIEVABLY RUDE.I called the customer service number on two separate occasions to explain and provide more information as you suggested. Was told my issue was being escalated to management on Friday. It is now Tuesday and no phone call yet as promised by both representatives
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September 2023 by Bruce Mac Murray
Beginning of the rental was a horror story. We reserved a van, but one was Not available at pick up time. They scrambled to get us one. A few other missteps. Different manager when we returned the vehicle was very understanding and apologetic.
