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June 2024 by Kevin Snideman.
Haven't had alot of trouble with any of my phones. Service is much better now than it was a few yrs ago. Every time I've gone in the store each of the employees were on the phone and still got me in and out with new phone and service honestly haven't had a bad experience yet. I mean come on, no one is perfect and u get what u pay for in life. If customer service gets bad or whatever I'll make sure I'm taken care of or I'll just go somewhere else or there is always a number to call to deal with things so basically good job ppl!
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June 2024 by Kevin Snideman
Haven't had alot of trouble with any of my phones. Service is much better now than it was a few yrs ago. Every time I've gone in the store each of the employees were on the phone and still got me in and out with new phone and service honestly haven't had a bad experience yet. I mean come on, no one is perfect and u get what u pay for in life. If customer service gets bad or whatever I'll make sure I'm taken care of or I'll just go somewhere else or there is always a number to call to deal with things so basically good job ppl!
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May 2024 by LaDonna Bunch
Got me a new phone today. My sales representative was amazing. Vicky awesome job keep up the good work.
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April 2024 by Xavier Willis
It's 11:00 and no one is in the store and no one answers the phones terrible syore
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December 2023 by Nicholas O'Brien
#worthless
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December 2023 by Amanda Gray
I switched to straight talk after 10 years with metro ,WISH I HADNT
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November 2023 by Shannie Pleskac
Well, I LOVE Metro by T-Mobile itself, HOWEVER ...VICKI? she's horribly condescending & rude...I was on the phone with customer service, & THAT employee overheard VICKI talk down to me, like i was a 5 yr old! I'm sorry, but SHE is the reason I will NOT recommend Metro by T-Mobile to ANYONE, no matter if they paid me a million bucks to come back, but have to deal with only her. I'd lose out on a million bucks...but I'd have my self respect!
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September 2023 by BS
Anderson store is ok. Had to call customer service and get the price quoted in the store ?Customer service is VERY hard to understand due to the language barrier but hopefully my bill will be what they say ?
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September 2023 by Shannon Merklinger
Was very helpful with switching my sister over and I have been with Metro for a long time know
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July 2023 by karol daniela romero faneite
Excellent attention, they care about providing the service that one needs, they are kind and empathetic. Thank you
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July 2023 by charity schmitt
Got my phone here and the girl Maria gave me the best costumer experience I have ever had! Would definitely recommend!
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July 2023 by Emma Ford
Manager Vicky is disrespectful to her customers. She has no knowledge to train her employees by telling them incorrect information. I was verbally abused. Corporate was notified. Lost all business from my family and friends!
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May 2023 by MFTSTRIFE Legit
Bad experience don't trust them lefty journalists
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May 2023 by Faye S.
Vickie the Sales Manager was the rudest and the most incompetent agent that I have ever encountered! I have not had service for 5 days on my phone and she rejected me flat without calling the customer service. I had to beg her for the store's phone to call the customer service. She told me that I have 5 minutes! I was happy to get help from the customer service and I smiled at her. She said that I was rude and she disconnected my call ! She kept talking Spanish and making gestures to her employee that she has humiliated me! She said you must buy a new phone! I am changing my career. Dont shop from Metro Pcs. Last year I had the same problem! We pay them monthly on autopay timely and they rip us off! No to Metro Pcs for poor service and horrible staff!! I rather pay $5 more and have reception on my phone all year around.
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April 2023 by Dorothy Bair
Worst decision I've ever made my phone bill I just paid is not working AGAIN!
