PetSmart is a large pet supply and services retailer, offering over 10,000 products both in stores and online to meet the needs of various pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers appreciate the friendly and helpful staff, who are knowledgeable about products and provide good service. The store offers a range of services such as grooming, training, pet boarding, and adoption at select locations. Many reviews mention positive experiences with grooming, noting that the staff does a great job caring for pets, making them comfortable and looking nice. Customers also value the stocked shelves and the convenience of online shopping with quick pick-up options. Some mention the grooming services can be expensive or inconsistent, but overall, PetSmart is seen as a well-run store that provides quality service and a wide selection of pet supplies.
Sarah did a wonderful job grooming our goldendoodle, I highly recommend her!
January 2026
My daughter & I went into PetSmart to get a jumping spider a couple days ago in Anderson. Karen helped us through the whole process and answered any questions I had. Super friendly & helpful! It can be difficult getting good customer service in this day & age. Karen was great!!! 😊
January 2026
Didn't have the item I wanted and the staff was not very friendly
