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November 2023 by Gregory Miles
I saw an add on cycle trader for a 2015 Harley with low miles. We called and talked to Cito to co firm it was still available. We went to see it on Saturday, went for a test ride and later that day decided to purchase it. Cito worked with us to get a price with warranty that worked for us. We went back 9n Tuesday to finish the deal and pick up the bike. There was no high pressure to buy, which we greatly appreciated.
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October 2023 by Jacob Smith
Ryan was very helpful with the buying process and helped me feel very comfortable with the choices I would be making buying my first bike I will for sure be back for any and all of my power sport needs!!!!!!
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September 2023 by Brandon David
For sure recommend, Tom wood in Anderson made the process as simple & fast as possible. I appreciate the whole team walking me thru the whole process of acquiring my first bike. Thank you guys!!
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September 2023 by Kent S
Over the years, I’ve had many service appointments at Tom Wood Powersports Anderson location.The work is always first rate. Scheduling has always been reliable. I feel like they value my time, and appreciate my business. Parts department has been great as well. Always been a great dealership experience for me.
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September 2023 by Duane Alfrey
A+ all the way around. Sales-aways helpful and and right there when you need themComfortable atmosphere. Service - top notch techs get you taken care of with most anything you bring them. In and out of this place with a smile every time.
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August 2023 by paul m
I'm the proud owner of a 2023 Kawasaki Vulcan 900 Classic LT. Brought it in to get it's first service and I was in and out in a couple hours. I called and made my appointment a couple days ago and told them I wanted to get it done first thing in the morning. They were very accommodating and took very good care of me. Thanks to the Tom Wood Powersports team.
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August 2023 by Amanda Cosner
Informative sales people. Not pushy at all! Helped me find the best bike for me and the price I wanted to pay. Will for sure return for our next bike purchase!!!
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August 2023 by Kurt Sutton
I've purchased several machines from this business, very satisfied with the quality of the merchandise as well as management and sales staff. They work with you on maintenance, repairs, warranty work. All the way around a good company to do business with.
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July 2023 by ResealableBag
Went in for an oil change on a Yamaha Tracer 900. Chris from the service department was friendly and helpful. They changed my oil, adjusted my levers, lubed pivot points, filled my tires, and adjusted my chain. Will be going again.
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July 2023 by Kenwa
They have helped me big time, twice! Service is always efficient, pricing is well within reason. I give them my buisness whenever possible!
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July 2023 by Curtis Osweiler
They did a fantastic job. Wonderful service and the bike rides great! Thank you!
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July 2023 by Kyle M
Sales associate Jason did a great job answering my questions, offering advice, and even assisting with the transport. This is a pleasantly laid back, beginner-friendly store. As a result, I plan to return for my next purchase.
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June 2023 by Ben Randall
Ordered a part, paid for overnight shipping. Said it would be delivered on the 16th, no problem. Got an email that the part wasn't in stock but they would have it in 3-5 days. Awesome. Got an email when the part arrived. And shortly after when it was "shipped" part was received by FedEx the following day. Part was not sent overnight. When asked about it, I received an email stating that they are sorry for the delay so the refunded the shipping due to the delay. Called to ask about the shipment date. I was informed that the reason they refunded the shipping was because they FORGOT TO SEND IT OVERNIGHT. okay that's not refunded due to the delay, that's refunding because you didn't complete the contracted shipping method. Does not touch the compensation for the delayed shipment/processing time. The fight continues with FedEx after that. But basically a part that was ordered "overnight" is now not going to be arriving for more than 2 weeks. And behind when I needed it for a trip by a week. Overnight is there for a reason, why do I need to explain this?
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June 2023 by Benita Kyle
Drove here from Marion to get us a new 4 wheeler. The salesperson never acknowledged us… Matter of fact didn’t even speak. Then went waited on another person. So fiancé went to get a cellphone Mount for his motorcycle, and I did need a pair of motorcycles gloves. Customer service in the back was great. Ask me right away how he could help us, One of the guys name in the back was Russel thank you Russel maybe teach the guy up front how to give great customer service, I didn’t get the other guy name in the back. Tom Wood missed $$$$ we’ll buy someplace else.
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June 2023 by Casey Cooperider
Took my 2022 klr in for 1st service and change tires. They were fast and even checked fuel pump to be sure it wasn't of the bad batch. Quick to call back and informed me it was ready for pick up.
