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March 2025 by Sarah Cummings
Last week, the manager came in with chicks. He promptly said he needed to go check on the chicks to see if they were ok. He took them to the back. I could hear him open the box and tell the other workers that he had to call a customer to let them know what he had. I'm disappointed that 1 customer was more important than everyone else. I will not be continuing my business here.
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December 2024 by Carla Patricia Muñoz Rodriguez
Excellent service and top quality products, thank you
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December 2024 by Welcome Wendel
No one ever answers the phone!
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October 2024 by Kenny Bowmer
Nice to have a dog nail trimming place to co.e in and serve the community. Excellent place for feed.
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September 2024 by Christina Sexton
Everyone is always so helpful. Management is great and I will continue to shop this store. Started getting dog food delivered also and that has worked out perfect. Kudos to the Anderson location
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August 2024 by Elizabeth Sczesny
They do not have cat uti meds as they advertise
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August 2024 by Tristan Comer
I was in tractor supply last night to buy dog food, and I happened to notice a kennel that was on clearance. It was not in its original package and a little beat up looking. The manager was very patient and answered all of my questions, and even marked it down further due to some of the damage that had been done.
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July 2024 by Mary Maley
We were in for a few items a couple weeks ago. You were doing pet vaccines at the time
Your parking lot was ridiculous
People were parking other people in. In the store you couldn't hardly get around without stepping in pee. You couldn't get up to the merchandise. Couldn't get employees help. I think it great what you are doing but think it should be done outside in a tent or after regular business hours or by appointment. We had to go elsewhere for what we were shopping for. We couldn't get up to anything or get to an employee to help us
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May 2024 by computer user
If you order an "in-stock" lawn tractor online for pickup or delivery that day, you may not get a lawn tractor that day. You may not even get it the day after that. Their online stock reflects NON-assembled tractors. Thus, you will be WAITING a couple of days for someone at the store to assemble it. This was not good news for my overgrown yard. I needed a tractor immediately so I trusted their website and their online checkout. But NO!
My purchasing story had a happy ending though. The store manager got involved and helped assemble the tractor and got it delivered.
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May 2024 by Rob English
Went to the Newcastle store today because Muncie was out of something so I made the trip. I have to say this is store is much better than the Muncie store. It’s what it should be. The Muncie location is filthy.
New Castle employees were courteous and the store was clean.
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April 2024 by Dylan Arens
Went it to shop for lawn mowers and Erich was very helpful. I'm looking to buy a new bad boy and he was very knowledgeable about the products.
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March 2024 by Liz Camperelli
Great experience shopping for a grill today. Kiley was very informative and helpful. Will be making this our new TSC store from now on.
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February 2024 by 343jwright
It appears my review has been ‘magically’ deleted. So I’ll post another. Their propane station has been down since early November. I made multiple calls to inquire if it was fixed so I wouldn’t waste a trip out there. Kept saying they were waiting for a part. Highly doubt that wherever the part was coming from took 3 months to get there. As of early February, it was still down. TSG has permanently lost my business for propane and they lost thousands I’m guessing this winter by dragging their feet on the fix. I recommend for anyone in Madison County to go to Donahue Gas for their propane needs. Even an email to the regional manager got nothing done. Do better! ?
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February 2024 by Lauren Knauer
I went to the Pet Vet clinic in the store to get my cat his vaccinations. They handled him roughly, and didn't do all the tests they said they would.
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October 2023 by Rollin Puggy
Always had nice employees especially Joyce I think her name is she's a older woman but nevertheless always willing to help and they always tend to have what we need in stock and if not they tell us where we can get it definitely recommend coming here for pet supplies!!