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December 2023 by Tammy Howell
Great place to shp. Courteous staff. Plus, they actually make your keys instead of like most places who have a make-your-own key maker. Love this place
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September 2023 by Travis Scott
Gets old going in here and every single thing you buy is priced wrong... Always 2-5 dollars more per item than the tag. The store needs to overhaul their price tags on the shelves.
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August 2023 by Caleb Pereau
Finally found somewhere that sells loose grass seeds
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June 2023 by Alana W.
I have been going to Northgate True Value for 23 years. Though some of the selection s are limited compared to the big box stores, I find that most of the time, I can get what I need. I like the smaller floorplan. Since they don't claim to be an appliance store, a lumber yard, a furniture store, or a nursery, if it's hardware I am after, I can get in and out of there. I don't have to wait at the "customer service" button. It's unusual to get very far without being asked if I need assistance. Also, many of the people working at NTV have experience with the project I am on. They are always friendly and knowledgeable and genuinely happy to help. Keeping customer service alive and well these days means so much. In the days of AI, "go to our website," and calling a script-reading employee across the globe, Northgate is one of the few islands of human interaction left. Please don't ever change that True Value. And well-behaved dogs are welcome.
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March 2023 by Bernadine Stone
I go here for my favorite cleaning products. I have also had keys made here. I love to look through the magnets, unique gift items, and old-fashioned candies. The store is friendly, clean, and efficient.
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March 2023 by Tina Lewis
Someone always available to help. Always organized. Great Manager
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February 2023 by James Fattic
Hard to find and small "batch" items are available in this full service hardware store. They can replace a torn window screen, make an unusual key, fill your propane tank, and provide a few (rather than a pre-packed number) of almost any sized nut or bolt. Great place to just browse, too.
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December 2022 by Jake Mclain
I'm a 40 year old man who has worked everyday of my life basically, so I'm in need of wood screws. I'll just go to the small guy local hardware and pay top dollar for a box of 50 screws, never again at this place. I was told to take my hood off my head so the camera can see my face. It's the last time those cameras see my face and the face of 3 other people who go there fairly regularly. I get it, its thier store, they can say and do as they please. Same goes for me. By the way, it was 25 degrees, it wasn't out of the ordinary to be dressed with hats and hoods.
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December 2022 by Chris Perry
Both my, and my Father’s favorite little hardware store.
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October 2022 by William Stucki
Great place for hardware. Very helpful.
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September 2022 by Tim Dodd
A great place to go they have stuff you can't find anywhere else and they really believe in customer service they really want to help you! It has the air of an Old Time hardware store
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September 2022 by Betty Stanley
. I go there for everything. If you can't find it they help you .. Everyone works there so nice.
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September 2022 by Dan Hummel
They are always friendly and helpful, it's a great place to go
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June 2022 by Shannon Talmage
We have shopped at true value in Anderson Indiana for several years! But I just had the worst customer service from Barbara, the manager that I have ever had. We rented an edger and it would not run so I had my stepdad take it back to the store, she refused to refund our money because for some reason he is on the do not rent list although she will not tell us why he’s on the list and we know this is a mistake but he has not had a talk to chance to talk to the owner yet. However when I called back to ask her why she would not refund my money she said well I just can’t do that you’ll have to wait till tomorrow and she hung up on me when I got upset about the situation, I have every right to be upset because the machine was rented under my name and I’m not on the do not rent list. I had to threaten her with a lawyer and she was very very hateful! Not sure why she thinks she has the right to keep MY money just because I had someone else return their machine. I admittedly was very angry but only after hearing her absurd excuses! The young girl who answered the phone was super sweet, maybe she needs to be the manager because she had a lot better customer service. I am a small business owner myself and I would never treat a customer of mine like that even if they were upset! Guess we will be shopping elsewhere in the future!
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June 2022 by Kelly J
Great little store with the friendliest employees!!
