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January 2023 by Kenneth Fields
Do I own - this
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January 2022 by Evan
Great people!
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June 2021 by Jessica Ogle
Great ppl
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December 2020 by Amanda Emerson
Best people I've met in a while!
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August 2020 by Nicole Elizabeth
Scott did an oil change for my daughter he also changed my brakes on my car at a reasonable price. We are going to take my daughter's car back to get her brakes changed. He was very polite and very professional. Good to know that there is a reliable and dependable car shop here in town that takes excellent care of the community.
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July 2020 by David Doss
Will not communicate with customers, act completely dumbfounded by the actions of each other when pressed. Julie acts dumbfounded every time I called and blames everything on "him" and when speaking to Scott Gaines acts dumbfounded that Julie is telling customers incorrect info. Contacted another wrecker service to come and bring car home. Scott Gaines drove by multiple times and even felt it was appropriate to point and laugh as the other wrecker was collecting the car. On Friday 06/19/2020 dropped car off around 4 p.m. had confirmed that the car would be dropped off at that time with Julie earlier in the week through text. Once there, no one was around so I texted the number for Julie this time no response. So I then called to ask if I just needed to drop the key in the drop box. Mind you hours of operation are until 5:30 p.m. and like I said no one was there. When speaking to Julie she told me that the car would be looked over by Monday 06/22/2020. When I called on Monday 06/22/2020, was told that they would contact us back with an estimate. On Tuesday 06/23/2020, I texted the number again no response. So on Wednesday 06/24/2020, I called early afternoon which Julie told me that the car was being put back together and they would have a quote within a few hours. So after I got off work 3.5 hrs later, Julie acted dumbfounded that "he" did not contact me with a quote, and said she would contact us about the quote. After a hour with no call, I proceeded to call back this time to Julie barely able to speak due to reception, but could make out her shortness stating that "he" would contact us when he's ready. At that time I just went with my wife to get the car. Once there had wife call Julie to advise we were there to get the car and wanted to have someone come meet us to get the key. Also the car had not been moved since I dropped the car off on 06/19/2020. Once again this was during regular operations and no one was there again. Julie shows up and proceeds to not be able to find the key as they are not labeled. Once the key was located, I got in the car started it up and while proceeding to back up from where I pinned in, the car dies at the end of the drive. Car will not start and Julie continued to walk up and info me that Scott Gaines is on the way. Mind you only referred to him as "Scott" at the time. Also proceeded to tell me that even though she stated that they were putting the car back together earlier, that "he" was unable to start the car so it hadn't been looked at. So I continue to try to start the car until Scott Gaines shows up and then acts dumbfounded by my description of Julie's actions. He did help me push the car out from in front of the establishment trying to convince me to let them look the car over. Of course, I decline all attempts as I am just fed up at this point. I contacted another wrecker service, and noticed that when the wrecker showed up Scott Gaines passing by multiple times, and proceeded to point and laugh in a way making it known that it was he doing it. Will not ever recommend services from this company nor will I ever contact even if stranded will wait longer and pay more for another wrecker crew before ever considering Hometown Towing again
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June 2020 by Natalia Kai
Our truck happened to break down 0,3mi away from them and when we realized the coincidence, we could only have the same relief we have now driving home with the truck fixed. This weekend, we were lucky!
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June 2020 by Joshua Hargrove
Dependable and they do quality work
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April 2020 by Mikel Sriver
They replaced my upper & lower ball joints and the bolts came undone plus I almost wrecked now they won't put a new one on for free all because it wasn't there part still point is the bolts shouldn't had came undone even if they put there own part on
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March 2020 by Jeremy Frick
Quick and friendly service!
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January 2020 by Juan Suarez
Very polite and got the job done for us thank you so much hometown towing
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December 2019 by Kevin Morrison
The owners of Hometown went out of their way to help me while I was stuck on the side of the highway. Mike also took his own time to help me fix my car issue.
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October 2019 by Neil Schafer
they answer the phone when u call. they have great customer service. very polite and curious and well mannered. their rates are very reasonable and would. recommend them to any of my friends.
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April 2019 by Melissa Klingerman
Just had a truck in for tie rod ends... and had asked them to check for any additional issues. Along with terrible communication we immediately had noises and grinding. For a second opinion,on way to another garage there was a terrible metal shriek and a thunk.
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March 2019 by Eric LaPaugh
Great guys that went out of their way to help us when our tire went flat on the way home from spring break in Florida. Quick, efficient, more than reasonably priced.
