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January 2024 by Penny Wilhelm
Good service and competitive pricing.
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January 2024 by Bryan Schiffli
Great service!!
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February 2023 by Lucy Meeks
This is a good and not so good review. Good is that they set us up at our rental quickly and were mostly good about filling up quickly when called. The problem is when we moved to our new place 2 months ago. Nothing but issues which I believe are computer related on their part. Propane deliveries to old place when no one living there and no deliveries to the new place. Didn’t set up automatic delivery to the correct place so I ended up paying for propane because of a leaky tank. Customer service needs work on phone skills and admitting their mistakes
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December 2022 by Allison Ferrin
Always awesome service, I still owe on some of my last fill and I was at 0% this past weekend, I called them told them I was out and due to me having emergency surgery I am out of work for a bit, they came out and filled my tank! Best service hands down
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December 2022 by Margaret Michel
New to Carper Propane.Excellent customer service.Zero Hidden Charges unlike the new company in Steuben County ! As I write this gas prices are up, Carper is still 0.15 cents CHEAPER ?....
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December 2022 by Blaine Eveland
They've always deliver in a timely manner and help
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December 2021 by Kymberly Cook
The guy Sean at this company is awful to speak to....I just had to pull teeth to get any information on getting a tank from you and getting it filled...I even explained this is our first time ever having to do this and still I had to keep asking for more information. He was very vague very hard to speak to about using your company.That really made me not want to use your company at all. Customer service needs help for sure.
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December 2020 by Lou Prante
Great to work with! Called because I had 0% gas left, I swear they were here in less than 30 minutes. Couldn't ask for better service.
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December 2019 by Chanda
This place is great! They were willing to drain our old tank and remove it from our property! Very pleased with their service ?
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December 2019 by Bk D
Have been using this company for several years and they have never gave us a reason to change.
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December 2018 by Clint Depue
Thought they would be a good company because of their prices but after dealing with them I could not be more wrong. We had their service for 4 months and every single month we got a bill that was incorrect. Each time they tried to charge us $100 to $350 more than what we owed, at one point even confusing our account with someone else's who is delinquent. When we would call they would admit that they made a mistake but said that we still had to pay for their mistake. It was also very frustrating because every time I would call, someone different would answer the phone and claim that they had to research or check with the boss. They would then say that the boss was never there.
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December 2018 by Carrie Barden
Worst possible service! Incorrectly billed several times, filled our tank without permission and then demanded payment for their mistake! Secretary couldn't be more stupid or rude, and owners are clearly not much better! Went with them because of their prices but ended up spending more money now because of switching to and from service providers. I can't stress enough how HORRIBLE they are and I would warn EVERYONE to stay away! They are a NIGHTMARE to work with!!!
