3Rivers Auburn

Most Recent Comments

• June 2025 by The Cube Man Clips
  I give 3Rivers 1 star at this time. I needed a loan adjustment on my existing one and I got turned down . That's not all though . They said it was because they had reported to the credit beru 3 to 5 delinquent payments . How ever had that been the case I'd have lost my car . I had always payed . So they used an excuse not to do my last recent loan based on what damage they have caused . To me it could criminal negligence or money laundering because they had also made me over pay witch was outrageous when I found out. They didn't tell me a thing knowing for months what they had done . Only way I'll be happy is if the owner or president or CEO a high position person above everyone else contacts me . That won't happen though . Further more it was cat in her department with in 3 rivers that did her job right and found there negligence of me being over charged and them sending as I said many false reports to the credit beru. I guess my question remains would you want to bank with a bank that got caught taking advantage of you calling it a so called error . It was intentional I'm sure . How ever big companies see dollars not people. So you decide if you can trust this bank or not as for me no . They turned my loan down ok , but then came up with another excuse then in my time of need didn't help me they just helped them selves . Should it ever get resolved I'll post an update but it's highly unlikely cause they only care about million dollar share holders . Well that's the true story of the events I'll let you decide if you can ( bank on that 😉👍 ) thx for your time everyone.
• March 2025 by Nik Gigli
  Great credit union great people knowledgeable.
• November 2024 by Cameron Taulbee
  Josh was extremely rude to me, told me I need to make better decisions in life. Like he has a clue what I do in life. Then he said if I wanted to open a savings id have to wait a year to get a checking. Ended up calling his boss, he wasn't being honest.
• June 2024 by Mary Berkshire
  We have been with 3 rivers since 2001. We are moving and went in today to talk with Josh about what we need to do. Was pleasantly surprised to hear we could stay as members. Josh has been there for us since the very beginning. We have had some rough spots and Josh helped us keep ou heads above water. Absolutely the best place to bank. Terry and Mary.
• January 2023 by Michelle Gromaski
  The gentleman that helped my son get an account..was amazingHe explained everything and made sure my son understood it all
• December 2022 by Shane Burgett
  By far the worst bank I've ever used, they let online streaming services take from my account without alerting me. Then they charge $33 dollars each time it's over drawn and their apps do not work at all.
• December 2022 by Sergeant DWZ
  This has got to be the worst setup to a bank I've ever heard of.Pending charges in your account take way too long to go through. So you think you have money in your account when you actually don't. Then they don't decline your card when you go to use it. They let you use it then charge you 33$ for an overdraft for every purchase you make. My last bank would just decline the card and not charge you. The app used to let you see your account without having to login every time. The ATM is constantly down. The minimum bill you can withdrawal is a 20. My last bank was a 10 which is much more convenient. The debit cards might as well be made out of paper. I haven't even had it 6 months and it's almost ruined where my last card lasted years. I switched from lake city thinking the grass would be greener here. Boy was I wrong, back to lake city I go. Can't run from this bank fast enough.
• November 2022 by Danielle Johnston
  Me and my fiancé went in about 3 weeks ago to set up an account for him(he paid the $25 to set up the account) and to set up the joint one for bills. They lady walk us through everything and helped set up our accounts, and said now you just have to wait for your cards to come in the mail. We waited 3 1/2 weeks and nothing came , so I Decided to give them a call and see what’s going on and when I mentioned it to them they said “well we have nothing on our end” or “you were never in here” or “I think your confused”, was kinda rude about it and didn’t do anything to help us fix the problem since they messed up on their end. Obviously I know when I was in there and I’m not confused, you guys are.
• September 2022 by Elissa Hales
  Just got off the phone with Josh in Auburn in RUDE!!!!!!!! Told me to stop talking trying to set up on banking on line for my husband he me on the account and I put in over 10 user names none taken ¿???????? You should make this easier! And your employees need to be retrain how dare him tell me stop talking!!!!!
• August 2022 by Elaine Wisniewski
  Rude teller. Passing through Auburn and usually deal withFort Wayne brunches . Won't ever go back there.
• July 2022 by parasite 1
  They are always friendly and fast. I love the Auburn Branch!! Thank you!!
• April 2022 by Libby Asher
  The best bank around. I’ve been coming here since I got a bank account. Very professional establishment, I recommend to everyone.
• December 2021 by rick raducha
  A quick thank you to Tony and Karen for there help with my loan . Had a very stress free time working with 3 Rivers in Auburn !Great job, happy to be part of the credit union.
• March 2021 by Connie Todd
  This credit union us the best. I know that everytime I go in I am taken care of. Never have I been treated rude or that a problem that I have is not worth 100 percent of their time.
• July 2019 by Troy Foulk
  Most of the people working at the Auburn branch are belittling or busy talking about the federal legalization of marijuana.