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July 2024 by Crystal Monroe
They are never open. It's Thursday, at 4pm and they are closed. Again! I can't even get the help I need after buying a plan online and I can't get the sim card to work. I'm so frustrated and idk how to get the help when they are never open. Please help me!!!!
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May 2024 by Jolie Newland
Unprofessional customer service. I called just to ask the hours, she said 7. I said okay "and you won't be closing early at all today?" Bc this store is 30 minutes from me, & she goes "Ummmmm noo?? Like why would we?" So then I laughed and nicely explained the store around me closed earlier than its posted for i guess no reason, I'm not sure of. She snaps back with a nasty tone and says "It's not for no reason she has kids and has to close early for her kids, she posts on the door her daily hours" Okay???? And us customers can just guess employees personal life? There was no need to be rude. I said "Well actually it still said 7 and was not posted on the door that it would close early" and she tried arguing again that it definitely was posted!!! No it wasn't or i wouldn't of asked! Not even a big deal, there's no reason to be arguementive & rude!! My fiance & I went to a different boost store after that phone call and they where so much nicer & shocked at what happened!
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March 2024 by Ashley Dawn Doub
Terrible. If you decide to go with boost make sure to pay very close attention to how they word things and what they charge you. Wouldn't suggest this place to anyone. To deceitful.
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March 2024 by Billie Johnson
Kate helped me today with my SIM card issue. She was fabulous and did all the work. She even did a scratch off ticket for me while we were on hold and I won $50! She made sure that it got applied to my account. Kate is awesome! Excellent customer service ?
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February 2024 by Benjamin Hayes
Why is this store even here? It's been over a year and they still don't have any phones and they won't help you order one either. They don't show up when they say their open, and the insurance they sell you is a scam and the 25$ co pay goes up to more than the phone cost as soon as u try to make a claim
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January 2024 by Tommy wright
Showed up on a Sunday to pay my bill. Opens at noon but no one showed up. I waited until almost 1:00. Still nobody showed
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December 2023 by Martin Pasternak
Never open bad location
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October 2023 by Mohamady allam
Good place
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September 2023 by Kate Ball
BOGO deals, huge variety of accessories, free phones when you switch!!
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September 2023 by Bryan Kimmel
Had an issue with my service, and the agent in store was able to help me with the issue. Not sure what her name was, but it was after 4 pm. September 12th, 2023.
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September 2023 by sean s
Hard to reach anyone on the phone and the store is closed alot during business hours. Good cellular service though
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May 2023 by Pamela Lung
Fast and friendly! Kate did a great job!
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April 2023 by Trisha Vogel
Jenny help was fantastic. She is a great person. She even smiles. You're lucky to have her!!!
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February 2023 by Susan Cornell
I was have some problems with my phone. I believe her name was Mikayla she helped me out. Thanks so much.
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February 2023 by Michael Ferrell
I like the cellphone service and the people that works there. They are friendly,polite and helpful.
