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January 2024 by Renee Sullivan
Perfect service !!!!!
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November 2023 by James Murray
Joyce Hefty is a agent and owner of building.
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October 2023 by Anthony Dollier
Morgan is very knowledgeable, friendly, and very helpful. I couldn't ask for a better insurance agent. Thanks, Morgan!!
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October 2023 by bill white
I didn't go to Morgan Hefty , I went next door to Joyce Hefty. To check up and see what my policy.
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July 2023 by Macy Sturges
Needed a COC for the BMV and provided it within 5 minutes! Most reliable insurance company we have ever worked with!
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April 2023 by Google user
We absolutely love our State Farm Family. They have served our auto needs over the years to me and my family with care above and beyond. They always have given us the most cost effective deals as well as taken the time to find the best plans for us. They make our experience with them personal as they extend compassion and care outside of auto needs when we have a birthday, death, or any other life situation come along the way. We love our State Farm team!\\nSincerely,\\nJoe and Christina England
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March 2023 by Christina Mason
We absolutely love our State Farm Family. They have served our auto needs over the years to me and my family with care above and beyond. They always have given us the most cost effective deals as well as taken the time to find the best plans for us. They make our experience with them personal as they extend compassion and care outside of auto needs when we have a birthday, death, or any other life situation come along the way. We love our State Farm team!Sincerely,Joe and Christina England
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March 2023 by Heather Swift
I have been a customer at this office for 20 years. I can contact them anytime and get immediate answers or direction. They are knowledgeable and so helpful to their customers.
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March 2023 by Mackenzie Gardner
Always a pleasure to work with Morgan’s office! Morgan, Teri, and the whole team are quick and helpful to answer questions and assist with coverage or claims. They are awesome!
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December 2022 by Brice Ambler
Morgan and his team are amazing. Always quick to help and give good advice. Couldn't be happier with them.
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October 2022 by Montana Kummer
Morgan & his team are very thorough and quick at everything they do. I can't recommend them enough!
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August 2022 by Brian Shaffer
Very helpful and on top of things. We have never had any issues with their service, especially when we have changes to be made to our policy.
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June 2022 by Libby Asher
Best insurance company hands down… I’ve had several inquiries with them about a variety of things. Unlike most places, you never have to deal with a robot. You always get through to someone, usually Teri! Her customer service is 10/10. From getting quotes, to helping resolve any issues you have… she gets the job done. She took all the stress out of my accident… Thank you Teri!!!
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May 2022 by Jim C.
Honestly, I was impressed with the response from the owner. A bump up for professionalism and not putting the problem back on me. Almost feel bad for leaving the original review.
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May 2022 by Bill Jackson
Find a different State Farm agent. This guy is big on upselling and will say whatever it takes to get you to buy more insurance.After I applied online, he tried to tell me my policy wasn't established and asked me to make an appointment to come see him. I thought "Who the h3ll is this guy?" Even if this was a legitimate request, this is something that could have been taken care of with a phone call.Went to his office, where his secretary during the height of COVID came out and asked me if I prefer he wear a mask. Shouldn't even be a question. He should put one on. Is it really that difficult to put a mask on? Like most people outside the city, during our discussions it was apparent that he thought COVID was a joke and said he even thought he had it once. And I’m sitting across a desk from him! Comforting!This appointment amounted to nothing more than a sales pitch. He tried to tell me my policy wasn't established, which wasn't true, and tried to get me to increase my coverages. He also tried to convince me to have my husband switch his insurance over to him saying that my husband was not covered on his own policy because we were married even though when I applied I specifically excluded him from my policy. Again, not true. The whole process wasted more than a couple of hours of my time including the drive.Later on, I got a personal loan, and the finance company wanted to know my insurance agent's name. Nothing was mentioned about increasing my insurance coverages. They subsequently contacted my insurance agent. One of Morgan's employees was instantly on me over the phone like white on rice trying to get me to increase my coverages.I switched agents after this. Told the finance company about what happened and that they opened a can of worms. The loan officer said she really didn't care what coverages I had on my insurance and just needed the information to get the loan underwritten.
