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February 2024 by JBat 7
They do a great job!
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April 2022 by Skip Hudson
very disorganized with no attention to detail. tried to blame their deficiencies on me. once they found their documentation after I had to repeatedly insist that they had.. they still offered no apologies. I had an appointment well in advance yet they wasted my time filling out forms but they already had.....wasted my time arguing with me that they didn't have stuff that they had...and then they wasted my time again while they had to print it out. all of this should have been prepared organized and waiting when I showed up for my appointment. these people are scattered disorganized and no attention to detail traits no one wants for their tax preparer.
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April 2020 by Bill Pontoon
Jennifer did a good quick accurate job. Convenient hours.
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February 2020 by Kyle Opp
For years we have had great service from Bottom Line. Always quick and easy. Highly recommend for all your tax filing needs.
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February 2020 by AlienX Bee
After having to file taxes for my mother after her death in early 2018, we went to Dianne to file for her final tax return with me (her only child) as the beneficiary. She didn't file the paperwork properly, which delayed the process. After having to send more paperwork that should have been sent beforehand, I called her and was basically told she couldn't do anything for me after having already waited over a year for a response from the IRS and she was rude and dismissive and clearly didn't care. To this day the matter is still not resolved and I now have to pay out of pocket again for a new tax professional to get this return from 2 years ago. Highly dissatisfied with Dianne's work, we were over-charged and left to do all of the work with the IRS ourselves. Dianne also charged extra for sending in the extra paperwork she should have sent the first time. My mother's death was unexpected and awful and honestly, having to deal with a rude tax professional and having never recieved a penny of the only money i was entitled to from her passing is the LAST THING I should have to go through.
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June 2019 by Heather Newton
Used to go here every year. Laura was amazing. We stopped going after being rudely treated by Dianne. I still have to give a decent rating because Laura is a great business woman and a wonderful person whom I respect very much.
