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November 2023 by Aliyah & Niles Burdell
So thankful to have found my new baby with the help of Jose at Andy Mohr Kia! Jose was kind and knowledgeable about the vehicles on the lot. We explained to him exactly what we wanted in a car and in monthly payments, he and Esteban delivered. Esteban was an expert at getting the best loan and he did not attempt to up-sale us on the warranty. Our salesman was so helpful in finding what would best fit our household and made sure we were comfortable with our purchase. He made the process go seamlessly and easy which anyone purchasing a vehicle can appreciate this approach. We were the there for a total of 2 hours including searching the lot by ourselves first and test driving. This was the best experience we have ever had purchasing a car. Thank you so much again for being a part of our special moment and making it the easiest process for us!
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November 2023 by Dante Sims
TLDR: buy your Kia from Andy Mohr, ask for Diego Hernandez the second you pull up to the Dealership!If you are looking for a good car purchasing experience, Andy Mohr Kia is a really good choice. I spent the better half of 3 months researching and test driving different vehicles, which included frequent visits to many dealerships. Andy Mohr KIA was 1 of 2 that I felt the sales team are innovating the car selling experience. No back and forth, no false promises, no constant pressure to leave the dealership with a vehicle the same day that I walked in. If you end up visiting, ask for Diego Hernandez. He's knowledgeable about all of thier inventory and if he can't give you an answer right away he'll find out and get back to you quickly. One thing that I hate about many dealerships is that management team pressures the floor staff with tactics that cause a rift between the salesman and the customer. I can't speak for the entire sales team, but I could tell that the management team really trusts Diego because there was very little "checking in" with management and no walking back on statements or sales figures being presented. Overall Diego really put me at ease that he was on my team and doing his best to put me in a vehicle that I would not have buyers remorse.
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October 2023 by Hadley Lowe
Got my 2024 Kia Carnival here, worked with Diego H and it was a great experience!The facility was clean and well kept, all staff members I interacted with were polite and helpful. The new service department was very impressive. The only issue I had was the down payment could only be paid up to $2,500 on a single card, one time and the rest had to be check or cash only. So make sure if you are considering using them bring your checkbook to prevent having to make two trips
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October 2023 by Tionne Harris
I got the car of my dreams with the help of my salesperson Diego Hernandez! He made my first new car buying experience enriching. The best part is I felt his presence from start to finish, he was there to greet me and driving away he was the last face I saw. He was the first to approach and ask thoughtful questions, he was quick to get us in for the test driving and was insightful when making the decision. I feel confident that I made the best decision in my car choice, dealership and salesperson. I will always recommend Diego and Andy Mohr to anyone thinking of making their next purchase!!
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October 2023 by Connie Holton
I bought a 2024 Kia Soul from Jose. Hands down the best car buying experience I’ve ever experienced. The finance manager was awesome and made my deal happen. I highly recommend buying your next vehicle from them!!
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September 2023 by Brandon Clem
Tristan Harvey was awesome to work with. I went seeking a manual car, and while no one ever has a good selection of those anymore, Tristan worked with me for a LONG time to find something that fit my needs and was reliable. I've been in the car a couple of months now and there was no hidden check engine light or anything. Minor problems with rear brake pad condition, but it's front wheel drive.My father was a car salesman, and I knew a lot about tactics going into this, and Tristan nor the man who did the financial end of things were trying to screw me over. I won't be dealing with other dealerships anymore so long as Andy Mohr Kia keeps these guys around!
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September 2023 by Tiffany FitzPatrick
Jose Esparza & Andy Mohr Kia have truly gone above & beyond for me to make this transition from trading in my 2018 Ford Focus to Leasing my 2023 Kia Forte. Jose & Andy mohr Kia patiently crunched numbers w me, diligently searched for my desired Fiery ORANGE Forte sedan at partnering dealerships in the Midwest, and made a swap of their own so I could call Emeline my own (ofc I ask the name of my vehicles, you don't?). Jose kindly kept me updated on the status of my new lease knowing I would be out of state just as my Forte would be arriving at Andy Mohr.Almost 2wks after initiating the trade in, timing finally aligned, and I arrived at the dealership in Avon to see the showroom occupied ONLY by this beauty, w a note on the rearview saying "I'm waiting for Tiffany". ?And the blessing of working w Jose & Andy Mohr Kia was made all the more deeply appreciated after just prior walking out of Napleton Kia, which had been the most condescending & disrespectful visit to a dealership I've ever encountered. If you'd rather avoid misogyny, condescension, and entitlement for an experience that leaves you feeling luxurious, royal, capable, and heard.. then I say simply, choose Andy Mohr over Napleton. And if you have your eye on a Kia, then tell Jose Esparza I sent you.
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September 2023 by Makenzie Dostin
We had such a positive experience at Andy Mohr Kia in Avon! Diego is the gentleman who sold us our new beauty! He was so knowledgeable, friendly, and very easy to talk to. We told him exactly what we were looking for in our new vehicle and also what we didn’t want to exceed on price and he delivered! Definitely will be going back in the future and we recommend this dealership to all! My sister actually bought her new vehicle from him is as well and that’s why we decided to go to him! Make sure to ask for Diego, he was fantastic!
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September 2023 by Furious Dragonoid
I’m so exited to finally have gotten around to posting this for them, but Andy Mohr Kia had ended up REALLY helping me and my partner out when it came to needing our first car, he knew exactly what I wanted and got it for me Mike Starnes was very Fast, Efficient, and had overwhelming customer service skills, BIG thanks to him
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September 2023 by kieanna wharton
I had a wonderful experience at the Andy Mohr Kia, I work with Seth Robert's he was helpful and very knowledgeable about the vehicle that I purchase. I also worked with Andre and he help me find the best loan possible that was affordable for me. I didn't feel any type of pressure from him in he answered all my questions and helped me get into my new car. I also like that they followed up with me a few days later to see how everything was going. Overall it was a very pleasant experience and I highly recommend Andy Mohr Kia for all your car needs!
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August 2023 by D G.
I'm going to have to give 0 stars but you have to give some to have it rank, so I gave them 1. Worst attempted car buying experience I've ever had, I've spent weeks finalizing everything with them, we get there to sign and it's like a total bait and switch game with finance. Sales person seemed to really be trying and the finance team is a joke. They blatantly lied to me a few times. I'm still in shock and what a total joke this was, I mean if you don't want to sell a car just don't waste my time. This is coming from a person with excellent credit. I'm just literally disgusted by their attempt to lie to customers to line their pockets.
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August 2023 by Jen Harding
Everyone we came in contact with at Andy Mohr Kia was wonderful. Dan, our salesman, was so down to Earth, patient, honest and has stayed in excellent communication with us throughout the whole buying journey! The sales mgr Jesse also seemed to genuinely care and ensure we received top notch service. The service department appears to be well run and very clean! Never thought we would buy anything other than a Toyota, but we are so happy with our new Kia Carnival and every person we encountered at Andy Mohr Kia. Highly recommend!! Thank you all!
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August 2023 by Mindy Coffey
I had the most amazing experience ever with Ron Reed!! We hit some financial difficulties with the truck we had, and Ron, Jesse, and Derrick were able to help my husband and I get into an amazing pre-owned truck that is affordable and perfect for our family! I absolutely fell in love with it as soon as I test drove it. Ron answered every single question we had, and was honest and up front about absolutely everything! He listened to exactly what I was looking for in a truck, and he delivered! Thank you again Ron, Jesse, and Derrick!!
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July 2023 by C M.
Run far away from Andy Mohr in Avon. They do not care about what you want. They only care about lining their pockets. Four days into the car buying process and we are still at the beginning stage. Piss poor customer service!
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July 2023 by Juan Z.
I recently had the pleasure of purchasing a vehicle from an exceptional car salesman named Tevin, and I wanted to share my outstanding customer service experience. From start to finish, Tevin demonstrated a level of professionalism, knowledge, and genuine care that truly set him apart.First and foremost, his expertise in the automotive industry was evident. He was well-versed in the specifications, features, and performance of the vehicles I was interested in. He patiently answered all my questions, providing detailed explanations and ensuring I had a clear understanding of each aspect. His deep understanding of the products he was selling instilled confidence in my decision-making process.What impressed me most was his ability to truly listen to my needs and preferences. He took the time to understand my requirements, budget, and lifestyle, which allowed him to offer personalized recommendations. Instead of trying to upsell or push me towards a more expensive option, he genuinely wanted to find the perfect fit for me. This level of attentiveness was refreshing and made me feel valued as a customer.Throughout the entire process, Tevin was highly professional and courteous. He was never pushy or aggressive, but rather patient and understanding. He respected my decisions and never made me feel rushed into making a purchase. He went above and beyond to accommodate my schedule, ensuring that all necessary paperwork and details were taken care of efficiently.Moreover, his commitment to post-sales support was remarkable. He provided me with contact information, encouraging me to reach out if I had any further questions or concerns. He assured me that he would be available to assist even after the sale was finalized, which gave me peace of mind knowing I had ongoing support.Overall, my experience with Tevin was exceptional, and I am extremely satisfied with my purchase. His professionalism, extensive knowledge, personalized approach, and dedication to customer satisfaction truly set him apart. I highly recommend him to anyone in need of a reliable and trustworthy car.