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November 2023 by Kyndall Abplanalp
A few years ago, I had a satisfactory experience at this shop, so when I needed embroidery work, I wanted to remain loyal and return there. Regrettably, the gentleman at the front seemed confrontational when I approached him for a simple job. It became evident quickly that he wasn't interested in my small task, even after showing him pictures of their previous work. I ultimately took my business to a shop down the road, where the lady there gladly accepted my job and provided excellent service. While T&T's work quality is decent, their customer service, unfortunately, leaves much to be desired.
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November 2023 by Leslie Pittenger
Service has always been great, They are helpful and will guide you along if you don’t know where to start. They have showed extreme patience when dealing with us over the many years. The quality and personalized feel make this place feel like an old mom and pop shop. I highly recommend.
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January 2023 by Emily VanNostran
Not open during business hours & didn’t even post that they’re closed anywhere.
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May 2022 by Carly S.
Rude and terrible customer service. seems like he enjoys yelling a women at his store. Just witnessed him yelling at someone who parked in a "customer spot". She may have been in the wrong but his reaction was WAY OVER THE TOP. it's a shame because we were on our way in to get shirts done but will be taking our business elsewhere.
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December 2019 by P Hanna
Have used these guys multiple times ( twice this month already). Their price is reasonable and the turnaround time is great. Before using them I had used two other embroiderers in the Avon/Bburg area and it was always 2+ weeks to get the items. It has yet to be longer than a week with Tom and Ted, even around holidays. Highly recommend them.
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October 2019 by Rob H.
I have used their services at two locations that I managed the apparel at. Good work, fast turn-around, and decently priced. Ask for Ted.
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October 2019 by claire mcinnes
Great customer service. Always helpful. Great shirts.
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April 2019 by Exploit Academy
Had two shirts made there recently for my upcoming business, and the designs came out how I wanted them to, except the vinyl looks as if it was pressured too hard or overheated into the fabric. The man at the register said there wasn’t anything he could do for me to make it right. Not even a discount? Come on, the shirts are hardly serviceable. I paid 48.00 flat for the vinyl service and 40.00 for the shirts. That’s nearly 88.00 down the drain. My only problem is I had the same exact shirts done in Nashville TN and they came out perfect. I wish I could get more shirts done here but I’m afraid I can’t.
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April 2019 by Ian Mangan
We always come here for customized shirts. Always a great job!
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April 2019 by Leah Etoama
Always polite and efficient! I’ve always had the best experience here!
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April 2019 by Chris Carter
Didnt open on time. I waited around until their late open time of 10am and they still werent open at 10:15
