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September 2023 by Russ Ray
ATMs are always out of cash or not working. Unsafe to bank at this location because of the frequent robberies.
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July 2023 by Frank Dean
Let me start by saying the staff at the branch are great. My problem is with PNC and how they handled a dispute for service/product I didn’t get but yet they decided to give that merchant my money over 3 months after the dispute. The customer service line couldn’t tell me anything even though the dispute was for good reason as the merchant wouldn’t return my calls to cancel in the time allowed. This was for a small hotel in a small town. I called numerous times to cancel with no response. After I got with PNC they reversed the charge then over 3 months later they took the money out of my account. Way to to protect your customers PNC
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February 2023 by Theresa Burruss
Over the years I've been to several banks but PNC I think is the best.
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September 2022 by Vanessa Daniels
Its in an awkward place, not easily accessible.
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April 2022 by Debbie Malley
EVERY employee is so pleasant!!!
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February 2022 by Sierra T
My account went negative during my maternity leave and I wasn't notified. I had the money I could have deposited into my account had I known but I didn't see it until the next day. Pnc charged me $60 for that while things were already super tight for me just trying to stay with my newborn for a little bit. They refused to reverse the charge even though I had the money to make up for the overdraft. Never had a problem with pnc before but this really just ruined them for me.
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February 2022 by Ibiyemi Kelani
Terrible services. No empathy. I wish I could give negative Zero
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January 2022 by Sarah N.
Although I live in a big city and am use to the feel of banks in big cities, like inches of bullet proof glass between you and a teller and longer lines because of more people, I can appreciate the feel of a smaller bank. I grew up around them in Indiana. I had to stop into a PNC bank on my recent flight into Indy. I have a PNC account from many years ago of living in Pittsburgh and it has been helpful to have retained it when I visit my family in Indiana from time to time in a year. There is no PNC branch in Vegas. It is good to pop in from time to time to let them know I am alive, as was my intention on this visit. And man am I glad I did for it reminds me of the "emotional benefits" of doing business with a smaller bank. I have never stopped into this PNC location prior to now. Christina, who was like the "concierge" in the lobby ready to assist you with protocol or questions before getting to the telle,r was an outstanding customer service touch I did not see coming. She was lovely, knowledgable, friendly and WOWed! me with the bees knees of customer service. She treated me like a friend. The teller (whose name I do not remember) was equally kind, welcoming and efficient, and not behind security glass. A nice touch for a city girl like me! I do financial business lots of places, but this experience of being welcomed and valued is how it should be at all banks, big and small regardless of big city or small town. You have set the bar for me PNC Avon! Great job! You made me feel like holding on to this account is the greatest financial decision I have made in awhile.
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December 2021 by DL WEBB
I've been a PNC customer for years, and have never had a reason, or desire to change banks.
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September 2021 by #StillOnTheDoodleMonkeyPoop And monkey poop is funy
I don’t have to wait that long. Very good customer service
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September 2021 by David Gable
I was with PNC for a long time and was very happy with the Danville branch. In the few occasions I went into the branch everyone was helpful and polite. I ended up switching banks because my credit union had a promotion with great rates if you moved your accounts to them. Even as I was closing my account this branch's staff went out of there way to make sure the process went smoothly and I was happy. I would recommend this branch.
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August 2021 by Alaa Awan
Toni & Jessica always make sure you are taken care of. Only PNC I stop by.
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April 2021 by Joy Hughes-White
Convenient, but I couldn't utilize the ATM services.
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February 2021 by Keith Kelly
The lady's here are always polite, friendly, fast and professional. Great place to bank ?
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October 2020 by phi hong
I don’t have to wait that long. Very good customer service
