Red Wing - Avon, IN offers a personalized and customer-focused shopping experience, especially emphasizing the Ultimate Fit Experience. Customers appreciate the friendly and helpful staff who assist in finding the right boots and inserts tailored to individual needs. The store features a good selection of work and hiking boots, with knowledgeable employees like Eddie, who provide expert advice and excellent service. Many reviews highlight the professionalism and enthusiasm of the staff, making customers feel valued and understood. The store also provides ongoing support after purchase, including free oiling, lace replacement, and minor or major repairs. Customers have praised the quick and efficient service, often finding the perfect pair of boots within minutes. The new footbed scanner technology impresses visitors by offering a personalized fit based on how they walk, enhancing comfort. While the selection of women's boots was noted as somewhat limited, some customers prefer the wider fit of men's boots, especially for steel toes. Overall, Red Wing in Avon, IN is known for its quality products, knowledgeable staff, and dedication to ensuring customers find the right footwear for their needs.
Good customer service. The person suggested I get the more expensive options but did not push.
May 2025
The employees were all very kind and helpful! They helped me narrow down what type of shoe and inserts would work best for me. They have a decent selection of boots and hiking shoes, but not a very wide selection of women's tennis shoes. Excellent customer service though!
May 2025
Had an issue with the lining of my boots coming apart on the inside. They warrantied my boots no questions asked. Eddie has always been very professional and helpful everytime ive went in!!!
