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November 2023 by Zach Julian
Quick easy experience where they made me feel comfortable the entire time! Justin knew what I was looking for and remembered they had a brand new trade in that was exactly what I wanted and made the deal happen within less than 2 hours! Awesome group of guys here for sure!!
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November 2023 by Trey Turner
Justin was excellent to work with. Made the process super easy and answered all the questions we had. Smoothest car buying experience I’ve ever had!
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November 2023 by Scott B.
Scott Bell here Beware of Jeff Hobson Ford and Dealerships. They are here to take as much money out of lawrence county as he can... I have sold Cars for a several yrs and been in the industry most of my life. iIlasted 1 wk and 2days, I did two Car deals thst i brought to the dealership, on my 2nd deal my 29 yr old twilight GM proceeded to belittle me in front of Customer so i called him out on it... wrong move ...my poor customer paid the price of about $8k held on trade... yes i called and apologized to Tim for my Gm and the Fing he took. He was in a desperate situation and my Gm jumped at the chance to belittle and take advantage of Tims situation in the tune of 8k on his trade..I walked in on monday got called out in meeting for being soft or what ever and i cant spend Jeff Hobsons $$$ ... no i just dont treat people that way ever and especially to make money... every sale should be relationship sale for the repeat and referrals... I walked out of meeting thought about what happed.. . a few mins later turned my truck around went in packed all my stuff up and left...Dont buy from dirty Dealerships or from sleazy Auto consultants. Big Red Flag Stay Away. P.S there r a lot of good people that work there they just dont have the luxury or balls to walk out.... KO u got balls
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October 2023 by Grant Rainey
I went through Justin Sokeland to order and buy my new vehicle, so this review is about how great of a job he did. I highly recommend Justin. He made the entire process easy from order to purchase. He keeps you updated and is very responsive if you have any questions whatsoever. He doesn’t try to sell you on stuff you don’t need and gives you deals where he can. He’s very personable throughout the entire process.
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October 2023 by Dale Pritchard
Mike in the service department was very friendly and accommodating. I was on a tight schedule to get back to FL and he went out of his way to get my truck looked at as quickly as possible. I really do appreciate him being understanding of my situation. Thank you so much!!!
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October 2023 by Lori Atchison
Fast friendly service, always takes good care of me and my car and gets me in for service quickly. The lounge couch is perfect for a nap while waiting ? the service team is always informative on potential repairs and even washes my car with oil changes. Win win!
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October 2023 by Eric F.
This place has gone down hill sense, Hobson has took it over. I take multiple work trucks and personal vehicle for service here. I order a Mach 1 in July of 2021 car didn't come in tell April of 2022. Car was not what I ordered. Someone put the order in wrong. So I had to re-order the car. Next car came in SeptemberOf 2022. But now the MSP had raised for my original MSP. When I picked up the car Hobson said I qualified for price protection told me I receive the difference of a check with in 90 days it's been almost a year now still haven't received anything. I've called multiple times and they are no help. They tell me they sent it in the Ford and are waiting to hear back, but it's been a year. This place is a joke anymore.
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September 2023 by Robert Evans
These people are fantastic. My vehicle was accidentally damaged at tire shop which rendered it totally inoperable. Had it towed to the nearest Ford dealership (Community Ford) where they wouldn’t even look at it, at all, they said for about three weeks. Nice.. Also my vehicle (Ford Explorer ST, love it!) kept doing its safety thing by setting the brakes every time someone tried to move it. I finally convinced them to at least come out of the shop and do the override procedure so I could move it as I had to get another tow truck.Anyway, I called Hobson Ford and they said bring it down and that absolutely they would pull it in and take a look at. Awesome! They immediately diagnosed the problem and sent me pictures of the damaged part, explaining what it all meant. But unfortunately it was going to take some time to get the part as there were none of them to be had Nationwide. So they stored my car and put me on a critical list for that part when some were available.In less time than I expected, they called me and said it was ready. I went and picked up my good to go, shiny vehicle which they had done a great of cleaning as well.Anyway, that’s a long review, but I can’t recommend them high enough, and that’s where I’ll always take my vehicles there.They truly are five stars worthy!
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September 2023 by Terri Stearns
I am extremely pleased with the service I recieved @ Hobson Ford, Bedford, IN. They found all my trouble spots, & took care of all of them as quickly as they could with the challenges of less availability toobtain some parts with less manufacturers available. For my older truck I was happy they couldget all things done I needed.Thank you very much.Terri Stearn s
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September 2023 by Ronnie Nubbie
Mike and the entire service department are excellent! They always go the extra mile to ensure all repairs are 100% complete in a way that is the most convenient to us. Don’t waste your time elsewhere, highly recommend these guys!
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September 2023 by melinda christian
I scheduled 3 times to have my car serviced. Dusty was very helpful. Two of the scheduled appointments were canceled by me due to my husband being in hospital. One time I even forgot to call til later in the day. I was always treated with respect and reassured that it was fine. They kept me in the loop about was going on with my car and when it was ready the valet brought it to my door. Great crew and awesome service
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August 2023 by Cora Hattabaugh
I took my car to Hobson Ford to get a refresh on all fluids and to have some work done to correct a problem I was having with the car. The service department was great! Mike was so informative and called me several times to let me know where they were at with the work, and made sure to tell me about what it was going to cost for the whole job. It was a very good experience and I will definitely be going back to them for all my future needs.
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August 2023 by Nancy E.
As a 76 year old female, looking for an F150 truck for my business, I have walked onto lots and even into showrooms, only to be ignored, or been bypassed by another customer who came after me. When I drove onto Hobson Ford's lot, Cameron was at my side before I completed looking at the first truck. For 2 days with no sales pressure, he readily and patiently responded to my specific needs and numerous questions. His follow through after the sale in learning the vehicle was exceptional. In all my 60 years in buying vehicles, I would rank Cameron the #1 sales rep I have encountered.
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July 2023 by Jeremy Cartwright
Scheduling an appointment online was quick and easy. The staff member who checked my vehicle in was also very friendly and notified me almost immediately after my vehicle was ready to be picked up!
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July 2023 by Teresa Galyan
Will never purchase another vehicle from this dealership. They are not honest people. Drove quite a distance to find out when I got there that the vehicle had been in an accident so they told me that they would throw in a four year warranty and Ziebart package. They did not give me anything as they charged me around $5000.00 for these items that I could have got on my own, so that I ended up owing more money than the car is worth. They did not fix the seat belt like they should have and the car was dirty and I don't believe that they did a thorough inspection of the vehicle.
