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October 2023 by Larry Coulter
Julie was an amazing help. She asked us what we were looking for and then showed us where the items were located in the store. She left us alone to look through everything (which is a lot). Then came back after we had been looking at the same couch for a while and started telling us about it and the prices. All in all, we a great experience there and will get our new couch in 2 days with our old one being hauled off for us.
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August 2023 by Bedford girl
Dont buy the Jackson Sofa's here. We bought one and paid over 1K for it and the material pealed up just after 2 years of purchasing it
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July 2023 by Linda Garrett
Very friendly and helpful. Good furniture and financing available. Highly recommend them.
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January 2023 by Michael Magill
Pretty good selection. Reasonable prices that are somewhat negotiable. Seemingly knowledgeable staff. Free delivery!We came in looking for a sofa to complement the sofa and recliner we had bought a couple of years ago, but we were told that the manufacturer no longer made the fabric color or anything close to it. We decided to look at a whole 3 piece living room set instead.I am somewhat turned off that during the price negotiation process of the 3-piece living room set we were buying, I felt like I was treated as just another sale or just another drop in the bucket rather than an actual customer. At one point during the price negotiation process, I was told by the salesman, "If you don't want to pay our price, we will just sell the set to the next customer that wants it." Not a terrible pressure sales tactic, but not the most effective way to build a welcoming customer service experience. Also, it was very convenient that during the negotiation process, another salesperson rushed over and quickly asked if we were going to buy the recliner in the set or not. Maybe it was a coincidence, but seemed like another pressure sales tactic to me. We did end up agreeing on a price.However, an hour later, my wife found the exact sofa we came looking for initially at another local store despite being told no one would have it. Living Room Center was gracious enough to refund our purchase, so they have my full respect for doing that, hence my 4 star review despite my opinion of the negotiation process.
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January 2023 by SUE OBRIAN
I have furnished over 15 homes in the past 30 yrs with this place. They have gone above and beyond what they have to do recently to make things right with our purchase..I recommend!!
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November 2022 by Natasha Haymaker
Love this place. The staff is friendly and helpful and I always walk out with something!
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September 2022 by Tony Blanton
What a great place to buy furniture! Our Salesperson Pam was top notch- friendly & professional. We never felt pushed or like we were being "sold". The delivery was super convenient & the delivery men were true professionals. They have an incredible selection in their huge store in Bedford and are conveniently open on Saturdays as well. They were surprisingly accommodating on a special request we had and I couldn't imagine anyone else doing what they did for us. We won't ever get anything online again that we can get from Living Room Center. Their prices are just as good as anything else online, but the quality is going to be better than what we could get from the big A online. We wish we would've considered LRC years ago and will 100% buy our furniture from these guys. Bedford is lucky to have this store in town.
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August 2022 by Tom Bostic
Friendly service, great selections!
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May 2022 by Margaret Charles
Staff was more than helpful. Dilevery guys were nice and asked where we would like the furniture before bringing it in.
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April 2022 by Thomas Meehan
Great place to get furniture! They are friendly staff. Have bought couches there several times. Have a great layaway plan. Pay monthly for however long to pay it off.Have gotten some great deals on sale/clearance items..Will deliver without charge for most places.
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April 2022 by Dondra Drake
Pam was awesome. Instant smile and acknowledged the moment we walked in. Asked us immediately what she could help us find and showed is all our options. Didn't stand over us, gave us time to look at what we came for. Excellent customer service!!
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March 2022 by Timothy Sharp
Went to deliver a load.Friendly people and unloaded me fast.
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January 2022 by Chris Land
Poor communication, Furniture not delivered. Waisted a day waiting with no communication about not going to be delivered. That was after I called to be informed it was in route! Had to give order number 3 times came back to phone with different order saying I was wrong! Note. I was correct! I ask for refund. Unfortunately that was it!
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November 2021 by Austin Brazzell
Really nice people best prices around an very nice furniture an flooring this is a must go to place
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October 2021 by brian ferguson
Staff (Brian) was very informative & honest. Huge selection. Will be purchasing recliner this weekend
