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August 2024 by wendyanne layton
CALLED TO GET QUOTE ON REPLACING TRANSMISSION PAN, GASKET AND FLUID. HE SAID WE LIKE TO LOOK AT VEHICLE FIRST BUT TO REPLACE PAN IT WOULD BE 70-140. I EXPLAINED I HAD THE VEHICLE LOOKED AT (AS MY DAD IS A RETIRED MECHANIC.) I TOLD ADVANCED HIT SOMETHING IN THE ROAD HEARD A LOUD NOISE AND PULLED THE CAR OVER AND HAD TOWED HOME. THE NEXT DAY DISCOVERED HOLE IN PAN. THEN ADVANCED SAID "OH THOSE PANS ARE EXPENSIVE IT WILL COST WELL OVER 600!!!" RIP OFF!!! GOOGLE TRANSMISSION PAN FOR 2009 MURANO IS UNDER 100. NOT GOOD FOR HIS ESTABLISHMENT!!
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July 2024 by Aaron Vincent
I have had this shop do all of my regular maintenance and repairs for years now. I have had nothing but good experiences! The guys in the front office have always been exceptional, but Justin (manager) really is amazing at his job. Next level customer service. When someone asks where should they get work done on their vehicles this is the place I recommend. They also have always done their work quickly, and that has been very important to me due to only having one vehicle.
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July 2024 by Mike S
I will not use your services.
Family member went for repairs and you did not do the requested repairs. The repairs done were substandard and not even close to OEM. Doing my part to spread the word about the experience.
You need to make it right.
The only reason you got two stars is that he could drive it home.
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July 2024 by Danielle Toner
Service above and beyond!!!
I gave Advanced Auto Care 5 stars because they helped me out of a tough situation. My Mini Cooper was low on oil and the check engine light came on when I was parked at a business down the street. Justin grabbed a quart of oil and a diagnostic “thingy” and walked down the hill on a very hot day. After adding the oil, the car started immediately and stopped sputtering, and the check engine light went off. When we got back up the hill, he topped off the coolant and ran a quick diagnostic on it to determine that it was safe to drive.
This level of customer service is refreshing these days
Thank you Justin for being so kind and helpful to a stranger in need!!
PS: I’m glad I found a reliable repair shop for my Mini ?
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July 2024 by April Padgett
Very polite and welcoming environment.
Where each employee made sure that the customer was treated as an honored guest.
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July 2024 by Shirin Ansari
I have received excellent attention and care for cars at Advanced Auto Care. Everyone was very helpful, kind and honest as well as extremely quick and efficient with their work as compared to my experiences at other auto care shops. I would highly recommend their service ??
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July 2024 by Josh Sample
Amazing group of guys that do honest work at a fair price! I recommend!
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July 2024 by Eric Shawver
Very happy with the service and respect they offer to customers. No unnecessary repairs suggested like some other shops.
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June 2024 by McKenzie May Goodrich
We’ve relied on Advanced Auto for years and have always been pleased with their care, attention to detail, communication and friendly team.
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June 2024 by Livia Villanueva
Advanced Auto Care team is an simply amazing! They are knowledgeable, fast, efficient and provide exceptional service. Thank you Matt! ~Liv
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June 2024 by David Fletcher
Good first experience there. Right down to business. Solved the problem I came in for without trying upsell any service. Will be back when the need arises.
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June 2024 by Josh McGlothlin
Great experience with Advanced Auto Care. This is the second occasion they’ve been able to assist with my auto repair needs. This time they were able to replace my driver side window motor and have it back to me same day! Would recommend to anyone who’s looking for a trustworthy shop.
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June 2024 by Sam Johnson
Most punctual auto-shop I’ve ever used. Reasonable prices and friendly staff. Highly recommend
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June 2024 by Jim Davis
We brought in both of our cars. One had a leaky power steering hose and the other for a simple oil change. They took care of us, and got everything taken care of after the new power steering hose was faulty.
We just moved to Bloomington and I’m confident in saying we’ve found our mechanic.
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June 2024 by Kristin Ingersoll
From out of town and in an emergency situation, these folks took great care of me. Justin, who I talked to... a lot(!!!) was so pleasant and informative. Not once did I get the feeling I was being talked down to because I'm an, admittedly, clueless girl (with cars). I felt respected and kept in the loop. And I even laughed a few times, when it was actually very stressful. If I ever get stranded in Btown again, my car is coming here!! 10 out of 10 stars!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
