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March 2025 by Melissa Adams
Alex provided us with excellent customer service & educated us on the use of our new electronics. I’m beyond satisfied with the experience we had. I typically stress upgrading phones because it takes so long & can be confusing. Alex made it an educational fun experience & we love our new phones!
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March 2025 by MICHAEL WOODS
This is the absolute worst service I have ever received. Will not use this store again. The manager at this location was very rude and the sales representative could not even answer simple questions.
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March 2025 by Brian Kiefer
Took my dad in to replace his broken phone. Excellent service.
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March 2025 by Judy Childers
Colin did a great job . We were buying a new phone . He answered all of our questions and was so helpful! Thank you Colin!
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March 2025 by Debbie Hamm
I would like to thank all of the associates at AT&T for all their technical support and help when I needed it the most.
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March 2025 by Betty Collier
Michael Siscoe was amazingly patient, kind and extremely helpful.
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March 2025 by Phoenix Home Inspections
Nana that works there is a Rockstar. I was impressed with her helping out my wife then helping me get a new phone and setting up my phone. She noticed issues with our account that we were not aware of and fixed the issues. She is wonderful.
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February 2025 by P. jones
I had a great experience at AT&T in Whitehall Crossing bloomington. The sales person was quick, professional and did what I ask. I switched from an expensive unlimited account to a lower prepaid in 20 minutes. I'm retired and on a fixed income so this really helped. I was able to keep my number no problem. Thank you AT&T
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February 2025 by Brittany Paz
Daniel was excellent customer service representative! In addition the store manager was helpful in getting us a new package with new iPhones.
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February 2025 by Griffin Atherton
Completely unhelpful and uninformed staff. My bill ended up being four times higher than expected!
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January 2025 by Mykayla Judd
Do not come here for service. They will sign you up for the wrong account and you will spend countless hours on hold with customer service fixing their mistakes. So called professionals don’t have any idea what they’re actually doing.
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January 2025 by Mm Ss
Knowledgeable, helpful, and a great group of people! Went above and beyond with my upgrade and services. Wouldn't hesitate to send my family and friends to these wonderful folks.
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January 2025 by desert fox game
Pushy and very not helpful when not canceling my plan.
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January 2025 by Lacey's Ranch
The last few times I have had to go into AT&T, I have chosen this one on Jacobs Dr. due to the convenience & they have some great employees that have been there for many years and actually know what they're doing instead of just thinking they do. That makes. HUGE difference in getting the best deals and how quickly you get out of there! A huge THANK you to the gentleman who has helped me several times over the years.
I always make an appointment but it seems management is running the place better as an appointment hasn't really been needed
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January 2025 by Alex Wampler
The guy who helped us the first time was great, but today was awful. The guy who was helping us did not even try to make conversation, didn't listen to the questions we had and wasn't even paying attention to the issue we were having with my phone. He seemed distracted with other customers and was overall unhelpful.
