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November 2024 by abby kent
I’m pretty pissed. Maybe it’s because my sister and I just waited 40 minutes outside while they were on lunch break to get an appointment when we both clearly are very sick and then are told they are booked. We called and they said YES to walk ins. The lady instantly walked into a room so we couldn’t even talk to her. I’m furious and sick. Don’t recommend.
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October 2024 by April Brenner
Pharmacy admitted they intentionally blocked their calls and failed to respond to repeated voice mails left in their system. This was for a time sensitive prescription for my daughter. After the 2nd day of our waiting, unanswered calls, unanswered voice messages and texts, I (her mom) drove to the pharmacy from out of town to find out why the pharmacy was being unresponsive. When I arrived at the pharmacy, they hadn't even started filling her med, and were unaware of the texts and voice messages (apparently didnt listen to them or read them) and stated to me they had INTENTIONALLAY l blocked all calls because they were "busy".To make matters worse, the person who finally checked out my daughters med out had an attitude, rolled her eyes and sighed at me, apparently for troubling them for my daughter's her badly-needed medication. I surely hope this CVS location can do better for future patients,especially for those who need their meds urgently.
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May 2024 by John Henry
Found everything in stock, check out was smooth and quick. Saved some money with coupons and extra bucks.
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January 2024 by Enzo CG (Enzocagg)
Horrible pharmacy, can’t stock prescription and can’t give any timeframe that they’ll have it in stock. 4 months. Store is fine but the pharmacy is useless
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January 2024 by Ron Ludke
Always convenient, you can have someone shop there for you on Uber, never a wait in line and always friendly.
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November 2023 by Abby Henkel Roman
I have had one horrible experience after another with this pharmacy. Prescription requests deleted, ignored, canceled, left "processing" but never filled. Medications I needed that I requested more than a week before, just never filled. Came in on a Saturday once when I was really ill, only to find that the pharmacist was mysteriously out for the weekend and I had no hope of getting my meds. I used my CVS card to pick up a prescription for my mom one time, and now every time she goes to get meds using HER card number, I get the receipts and she gets my discounts. I tried calling and emailing, and they couldn't fix it. Lady at the counter said it happens all the time. So glad I have the option to switch to Kroger, but that's been a headache because CVS is so hard to get a hold of, even for doctors or other pharmacies. I gave this place a chance for 4 years and it just kept getting worse and worse. Do not trust them with your health. I think the staff there are scrambling and trying their best because they're understaffed, so it's not their fault, but the company must just be run terribly.
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September 2023 by Sara Hacker
Just had the best experience, I had purchased a calculator earlier in the afternoon didn't get a receipt because it was just a calculator and every one knows cvs recipes are long. But I come to find out it was broken, I came back to the cvs and they remembered me coming in, and event tested the new one before letting me exchange them. Great manager Joe! Nice to see people so happy on a Saturday.
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July 2023 by Jordan Pettay
Has some of the friendliest staff of all 7 local CVS stores and being a larger store than some of the others, seems to offer a better/larger selection in many areas. Clean and organized. Management is friendly as well and so I’ll definitely return any time I’m in the area and need to!
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June 2023 by Maryann
Thanks ?
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March 2023 by J G
The pharmacy is awful, but the front end staff is great. Definitely wouldn't recommend the pharmacy. I feel like it should be illegal to write down an individuals information to contact them ~45 minutes after an encounter. Leaving a message just to refuse to fill an Rx and that the earliest I can get it filled is when another pharmacist works 4 days from now is childish. Grow up and learn some professionalism. You could seriously endanger someone's life acting this way.
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March 2023 by Phillip Harris
The customer service individual who provided the check out was simply outstanding in all regards
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February 2023 by Shantell Hayden
I love the whole staff, good professional and caring people. Megan and Jodie rock. I lived around the corner when I first started going there over 5 years ago. Now I live on the west side of Bloomington and I refuse to change my location. Thank you guys for being awesome
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December 2022 by Allen Christopher
Always pleasant and knowledgeable. They always have the time to explain all of my needs and concerns.
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November 2022 by Kristen Mills
The most unprofessional rude people I've delt with since getting my meds there. Scheduled shot's drove there and the place was closed and not even a I'm sorry that you came and we didn't inform you that we were shutting down and going to other stores instead I got a text 20 min before 7 to check in. Needs better customer service.
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September 2022 by Tiffany Zhang
love this place. cool workers especially that megan girl who’s the pharmacy technician. give the girlie a raise!
