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February 2024 by Lynn Simmons
Fabulous service, 5* would recommend
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February 2024 by Kayleigh Simmons
The manager Amy is wonderful, very polite and helpful. The staff are very friendly and accomodating. 5* experience.
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January 2024 by Vickie Fiddler
Great bank, I love the ladies at the Westside 53 branch. They have taken care of my father for years. By far the most tenured employee who I can trust to always keep my parents and their money safe.
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January 2024 by Lauren Reed
Fast, friendly, effective.
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January 2024 by Steve Greeson
My Bank for many many years and I think that it's the best.
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January 2024 by H B
Met with Cathy opened a new checking account had a bonus offer for $375 for setting up direct deposit. Everyone was very friendly and laughing. By the time I left I felt like I knew everyone and had banked there for years. I was even given dinner recommendations by a teller to a local restaurant on 4th street.
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September 2023 by Chandra Benson
I gotta admit I was always skeptical of a bank that is a improper fraction! But I always have great interactions with the people here! Just a couple days ago I had to call in to speak to someone about handling a fraud case. Nathan Cherry was amazing he understood what had happened and had more than enough knowledge to have it taken care of. He went above and beyond for me, even sent me a email letting me know that everything was taken care of.
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August 2023 by Google user
I gotta admit I was always skeptical of a bank that is a improper fraction! But I always have great interactions with the people here! Just a couple days ago I had to call in to speak to someone about handling a fraud case. Nathan Cherry was amazing he understood what had happened and had more than enough knowledge to have it taken care of. He went above and beyond for me, even sent me a email letting me know that everything was taken care of.
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May 2023 by Ashley High_Poetry
Shawn was super helpful and nice during the process of us purchasing our first home through fifth third. Always on top of everything and responds super quick!
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January 2023 by Danielle Poore
A great place to bank.
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December 2022 by Scott Mullis
Your cashier "pam" is extremely rude!!! Maybe someone should remind her that the clients who bank there are the only reason she has a job. She keeps the attitude up and i find a different place to bank.
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September 2022 by Jackson P
Fast and friendly staff. Met with lady in office and opened account.
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November 2020 by Harlan Ryerson
After multiple bad experiences at this branch, I closed my account and I will never bank with 5/3 again. Moved my money to a credit union, and they are much nicerand more professional. No more big scary bank errors!
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November 2020 by Kristen Thomas-Rivera
Went in the Bloomington Westside location to buy rolls of quarters. They asked if I had an account and I said no I don't. The teller said I would need to open an account to get change. I said forget it I'll go somewhere else and get change. Don't tell me this was about passing fake cash because they have ways of checking if the cash is counterfeit. They just thought they'd try to strong arm me into opening an account.
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November 2020 by Asteria Ort
Bad service. The manager was very unprofessional. Patrons should be treated with respect, even if we don't look wealthy.
