iMechanic is a business that provides phone and electronic device repair services, along with sales of used and new items. The staff is generally friendly and helpful, often accommodating customers even close to closing time. Many customers appreciate the quick turnaround time; for example, phone screen replacements are done in about two hours, and repairs like MacBook battery replacements are completed within a day. Pricing is considered fair by most, though some find it relatively pricey compared to the speed and quality of service. Customers have praised the professionalism and helpfulness of the staff, especially in dealing with tasks like handling Google account issues or dealing with service providers like Xfinity. However, there are some instances of less satisfactory customer service, such as waiting for extended periods at the front desk or staff being on their phones during service. Overall, iMechanic is known for fast, reliable repairs and helpful staff, making it a popular choice for quick electronic repairs and device sales.
Any time our iPhones need repair, we use iMechanic!
November 2023
My son locked himself out of his phone. I called close to closing time. The staff happily accepted waiting on us to arrive and then fixed his phone. Great pricing and friendly, helpful staff.
September 2023
They got the job done. Fairly quick and looked great. They took care of dealing with Google saving me the time. Thank you.
