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October 2023 by Harvey Hostetter
I've been in sales for over 20 years. These guys are great. Lorenzo was super helpful and made the buying experience easy. Come see these guys, you'll be glad you did.
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September 2023 by M Co
Waste of money and time. I got a car from them at the end of November 2022. By Christmas it wouldn't start figured it was the cold snap we had. By the beginning of January I had to have it towed in. Now 9 months later 6 times having the car towed in to be fix it works for two weeks or so each time than another issue so that's 800 with tow fees and the 25 payment for each issue each time something else every couple of weeks. This last time my warranty is expired and was told I have another repair that will be over 300. So I pay each payment every two weeks never missed a payment never late but don't go into the CNCA office because the women are the most hateful people alive for no dang reason at all. Than they want to change when u pay your insurance from the opposite weeks of your car payments to the same week of your car payments when ever the old grumpy women have a bad day and harrass you sending text messages that your car will be taken because you are in default on your insurance payments. A huge scam, you pay for a car you can't even drive on top of all the repair charges 9 months later I'm broke with a broke down car missing work. Should of saved my money and took an Uber. Karma will come to these people targeting so called helpless people they can bully and scam a single mother with no man I'm the home. Not to mention the whole building credit is a lie my credit score has actually went down 50 points not up. O well done wasting my money for a metal lawn decoration I talked to a lawyer and filing for bankruptcy and taking their car back to them because I'm not chosing between car repairs that only last a week or two or food on my table I think 9 months for a customer that has always paid on time is long enough to fix a problem and the old grumpy ladies at the CNCA office will tell you they have no affiliation with JD Byrider so it two different companies so my money going to car repairs for a broken down car doesn't matter and done left daily messages with Jeremy for months never received a call back. Buyer beware a bunch of scammers selling lemon cars but hey that's what bankruptcy is for.
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September 2023 by Phillip Babcock Jr
I am absolutely pleased with my experience with then. They told me they could help me and to give them a chance. Glad I did
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July 2023 by chris/tracy king
Vance Kerns was a terrific salesman. Very upfront and honest and walks you thru every step of the way. Will definitely recommend to others!! Love our new Lincoln MKX!! Thank you Vance
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July 2023 by Mary Garrett
I took my car there more than twice for the same problem. They told me they are running out of options which resulted to taking it to a dealership service to fix it. How can mechanics run out of options to fix an issue? Good thing, They pushed items to be under warranty since the car was still under warranty and been in the shop many times for that issue and they couldn't fix it.
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July 2023 by Zach Hazelwood
Vance has helped me get a great vehicle 3 times now. The whole crew is friendly and do whatever they can to help you and make you feel comfortable.
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June 2023 by tazitwas
Friendly staff! I am happy with my purchase!
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June 2023 by Tyler Abel
Would definitely recommend Byrider Bloomington to anyone looking for a vehicle! I worked with Vance and couldn’t have been happier. They worked with bad credit and was able to get me into a car quickly with a small down payment of what I felt comfortable with! Would definitely deal with them in the future!
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May 2023 by Melissa Ridge
Steer clear of this place and go somewhere else. I've had my car for 4 months and it's already been broken down three times. They do nothing but give you the runaround and make excuses. Twice my oil has not been changed properly, I had to have my engine replaced, I had to have my catalytic converter worked on, the check engine light's been on basically the entire time I've had it. I am extremely dissatisfied with my experience. They do not communicate with the customer at all, they had my car for over a month and didn't bother to call me to tell me it was done or to even offer any updates
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April 2023 by Jeremiah Oliver
Couldn't be happier with the car and the deal front Byrider of Bloomington. Vance was our salesperson and he explained everything clearly and honestly. He was able to get us into a much newer car than we thought we could get and got us a great offer for out trade in. I highly recommend them.
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April 2023 by Betty Steven's
Van was so nice and helpful. Thank you to the guys at JD Byrider. Love the Jeep
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April 2023 by Haley Sykes
Vance is your go-to here! He is VERY informative and answers any questions you have. Everyone is very friendly, and it's all around a good place to get a vehicle!
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March 2023 by amber rupert
Even though I’ve never bought a vehicle at Byrider, any time I have been in there I have been met with the most kind and knowledgeable service. Jeremy was especially helpful and answered any and every question I had. I also worked with some white haired man with the most groomed mustache as he helped me walk through my options. I can’t remember his name, but I do remember the stylish new balance tennis shoes he wore and the coolest picture in his office of Mackey arena. I would recommend this place to anyone!
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March 2023 by Jarrett Kerns
The people at the Bloomington Byrider are always polite and courteous. Even as you walk in the door, you are greeted with a smile and asked how they can be of service. I have spoken with Jeremy when visiting and he is always professional and not only values the customer but you can tell he really values his staff.
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March 2023 by Darren “D” Taylor
Great service, even after leaving the lot! Had a service engine light on and it's being fixed at no cost. New catalytic converter. Vance was very easy to work with!