MyEyeDr. is a business that offers comprehensive eye care with a mix of positive experiences and some areas for improvement. Patients generally praise the professionalism and helpfulness of the doctors, especially Dr. Jean-Paul Etienne, who has been highly recommended for over 20 years. He is known for his expertise, patience, and ability to get prescriptions right the first time, even with challenging conditions like astigmatism and early cataracts. Patients appreciate his thoroughness and the personalized care he provides. The staff at MyEyeDr. are often described as friendly, caring, and attentive. Many mention the quick and informative eye exams, with one patient highlighting how thorough and helpful Dr. Alyssa Vanwerden was during a recent visit. The store offers a good selection of frames, and the staff work to ensure proper fitting and configuration of glasses, with glasses arriving within a couple of weeks. However, some reviews note issues with customer service, particularly at the front desk. One customer described a staff member in charge of frames transactions as rude and inefficient, seeming unable to multitask and delaying service. On the other hand, the front desk staff are praised for their quick and polite service, especially when assisting walk-in customers or handling paperwork. Overall, MyEyeDr. is recognized for skilled doctors and friendly staff, though improvements could be made in customer service consistency.
Dr Etienne takes the time to explain any issues you may be having. What’s going on with your eyes can give you clues to your overall health. I would highly recommend him.
June 2026
This was the best experience. Dr. Vanwerden was amazing. It was also so nice to have help picking out the perfect pair of glasses.
June 2026
Dr. Vanwerden was 1000% helpful in my eye exam today. Everyone in the office was nice and made sure all my needs were met. This was my first time here and I will definitely be coming back. Can’t recommend them enough!
