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December 2023 by e kim
Staff here are extremely lazy and are argumentative for no reason. Good luck returning parts, they will argue with you. There are many other options out there. Go anywhere but here.
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September 2023 by Misty Welch
My husband was in there on Friday and he said he had a very good experience with customer service:-)
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September 2023 by Deb Olson
You can imagine the stress of needing a new car battery on a Friday night during IU move-in weekend, but this store came through for me in amazing ways! Their customer service was incredible, they let me use replacement tools and testers at no charge, and stayed open late until I was all set. Their friendly atmosphere was contagious, and fellow customers helped lend expertise to replace the battery...overall, a wonderful experience in a challenging situation. Thank you NAPA! Highly recommend!!
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September 2023 by Laura Christopher
If you want good service. Avoid this place like the plaque.
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August 2023 by Adrian H
Super helpful staff when I came in for a battery issue, told me a free way to fix something myself rather than buy parts there, so saved me a ton of money. Highly recommend!
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August 2023 by Matthew Coffey (Mc)
If all other parts stores don't have what you need in stock, call Napa!
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May 2023 by Love Villazana
They have the worst customer service.
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May 2023 by Yeser mvarela
(Translated by Google) Good attention(Original)Buena atención
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May 2023 by gordan gordan
Always knowledgeable and helpful people working there.
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March 2023 by Reaper
Great service
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January 2023 by Faete Aughtre
The ignorance and mansplaining is strong here. They argue with and insult customers, and try to draw other customers and employees into their show of belligerence. When asked how motor oil is broken down necessitating replacement, the response was mileage rather than understanding that oil is experiencing wear in a running motor whether the wheels are turning or not. They refused to check availability of products for special order. Grow up, gentlemen, it's the 21st century.
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December 2022 by 李黛顰 Debbie Lee
Here are the best products and best service from the nicest people in town. I've shopped at this store a few times and they've always been patient in explaining things to me. My car didn't work last week and I came to this shop for help. However, my car needs a professional repair. They helped me to call the towing and repair my car. Thousands of thanks to Napa!
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December 2022 by John Kirby
Lots off items. Can't find your items else where lol here
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November 2022 by Aaron M
I've switched from Autozone to Napa for parts. The parts are marginally more expensive, but seem to be better quality. I like how quickly I can get in and out of here too. The staff has been friendly and informative on each of my visits.
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November 2022 by Andrew Pease
Stop there for Mercedes parts. Wow expensive
