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May 2023 by Phil Walker
It only took about 5 minutes from walking in, to have our rental truck ready to go.
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May 2023 by Nakia Andrews
Initially i was really happy because i was offered discounts and a waived security deposit. We were quoted only $113 for a 15ft truck for one day and up to 100 miles. After having the truck for one day, we decided we needed an extra day to finish unloading. I called and asked how much an extra day would cost and was told $25. I was also quoted only $25 to pick up a furniture dolly. So that extra $50 would have only brought my total to about $163, not including tax. After dropping everything off today, we got our final bill for $235. They charged us for 2 days on the dolly we only had for one day. And I don’t know where the other extra charges came from, but I will be going in to discuss this with them tomorrow. Make sure you look closely at your final bill and compare that to the quote you are initially given. Keep track of your costs, because apparently they overcharge..
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February 2023 by mike hetrick
Coolant leak, they got right on it, back on the road in 30 minutes. Top notch shop!!
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February 2023 by Susan Woodruff
Close to home. Reasonable rate. Courteous help.
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August 2022 by Maggie Bennett-Brown
Such a wonderful experience! We originally ordered a 12 ft truck but realized that may not be big enough. They found a 16 ft truck for us and didn’t charge us more- very appreciated! Both Hannah and drew were a joy to deal with and very friendly! I have moved every year in the past 4 years and this is by far the best experience I’ve had with a moving truck company. I would highly recommend!
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July 2022 by Anna Kortukov
Called two days before moving,they had the equipment I needed. Made a reservation, picked it up - new clean truck plus car carrier. Later when I couldn't find the sweet spot to make car carrier latch close on the ball a tech arrived and helped me and secured the car with me. People who work here are super understanding and really interested to ease on people who move. Prices are great: 2 bedroom apartment truck 550$, car carrier 100$, insurance another 100$. Unlimited miles and filling up the tank when returning. For comparison, U-Haul have same size truck for 200$ but it's never available at the college town like Bloomington IN during summer. I was offered to drive to Indy to pick a truck, and then to drive for an hour and half to pick up car carrier at another location. With all miles and gas it would cost me another 200$ just to pick up the equipment. Not to mention 4 hours on the road just to get something that I got in 15 minutes at Penske. Overall great experience. When I am moving next time is going to be only Penske!
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July 2022 by Emily Stone
I highly recommend this place! Everyone I spoke with was very nice and helpful. The truck was in great shape, no issues. The pick up and drop off was smooth and painless! If you are moving…give them a call!!
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June 2022 by Ted “PaperT” Thomas
The whole team including management and services dept. done an outstanding job. I will be sure to tell others of the wonder experience I had renting a truck from Penske.
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June 2022 by Tabatha Johnson
Lowest price in town. The trucks were clean and the staff was friendly!
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February 2022 by Jenny Thompson
Todd Roll was wonderful , our experience was more than satisfying!!!!
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December 2021 by Miguel Sanchez
Great customer service, very polite. Hannah made my experience fast and easy
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November 2021 by Lazizjon Ruziev
Very nice people and good service
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October 2021 by Kolbai Urustam Uulu
Great service very hard and fast working ???✊
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August 2021 by carsten mangels
Have trucks, but will not rent out.Thanks but have a truck from Inland leasingPENSKE SAID THEY DON'T NEED THE BUSINESSINLAND LEASING, FIX ME RIGHT UPIF YOU NEED A TRUCK CALL INLAND LEASING
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August 2021 by Steve Tumlinson
Great service ...very friendly very speedy
