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February 2024 by Kristy Tillman
Decent store. I wish there was a better selection of natural cat foods without added, unnecessary ingredients. I was specifically wanting to try natural balance, but they only sell the dog food.
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January 2024 by Charity Dent
I didn't realize how affordable many of the varieties of dog food are here. And the assortment of dog clothing blew my mind. This will be a place I shop more often!
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January 2024 by Aaron Elliott
The fish are decent but the staff are unfriendly/ unhelpful and a bit aggressive. They definitely could use some customer service classes. Ive never been more frustrated with staff members. I went in to help my little brother get a betta fish and they made an argument and tryed refusing to sell unless he had a 5 gallon or bigger even tho they sell 1 gallon betta tanks. Ill be taking my business elsewhere.
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January 2024 by Eliza Carey
I went in to purchase a beta fish for my daughter Christmas gift. I was met by an aggressive staff member who refused to sell me the fish because I didn't have a 5 gallon tank that they tried to sell me. For over $130 dollars. If fish can not be in a small tank, then they shouldn't have them on the shelves to be purchased. I will take my business to Petsmart. I am sure the customer service will be better.
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January 2024 by Joy S.
Tried to buy a betta fish for my little broth for the 5 gallon fish tank he got for Christmas. My father in law wanted to get a betta fish for his 3 gallon desk top tank. They refused to sell my father in law the betta fish because they said a three gallon tank wasn't big enough for a betta fish. They litterly state it on their website that you only need a one gallon and sell tanks advertised for betta fish that are 1.4-3 gallons. After the argumentative staff and the rude people never buying from them again. They said " there is a difference between living and thriving" they litterly make them live in a cup.
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December 2023 by K C
They have cat food. Dog food too, probably more. Not bad.
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December 2023 by Brenda&patrick Wilson
The store is clean, but they need to take care of the guinea pigs they have because they have a few of them in a very small fish tank
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December 2023 by Sonya Montgomery
New varieties to check out, almost overwhelming amount of choices
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November 2023 by Frances Gatlin
You are not carrying the small cans of the TIKI CAT Tilapia or Sea Bass. You carry the 6 oz. cans of Sea Bass which I buy, but you do not carry the Tilapia, which I need. You carry way too much of the PATE' which my cat will not touch. Also, you do not carry enough of the selections of the Applaws.
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November 2023 by diego barreiro
Nice but didn't carry my dog food
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October 2023 by Jennifer
Great customer service. Very friendly. Nice and clean. Aquatic section very nice.
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September 2023 by iriswings
It seems like every time I go into my local PetCo branch, the cat section has been reorganized. I understand selling items by brand, but when I know I'm looking for treats, I don't want to have to go through every aisle to find them, especially as treat packages are so small. I wanted Fruitables cat treats, but I couldn't remember what brand makes them, so I was unable to find them at all, despite being pretty sure I'd seen them at this PetCo in the past.
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September 2023 by Michael E.
Pathetic excuse for a pet shop. Unfriendly, condescending employees with no will to help the paying customer. Had such a bad experience that I never want to enter a Petco again.
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September 2023 by Connie Boren
Having problem with algae bloom in my tank. Took water in to be tested. The man who helped me clearly and simply explained my problem and what to . He did more than just sell me chemicals. I wish I could remember his name.
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September 2023 by Valerie Houin
We take our 12 year old shih-tzu to Kendra for grooming every 6 weeks. As always, she did an excellent job and we are on the books for next time. Always a pleasure working with Kendra.