PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can now shop online and pick up their purchases at their local PetSmart within two hours. Select store locations offer additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. Reviewers have had mixed experiences, with some praising the friendly and helpful staff, the wide selection of pet products, and the convenience of in-store and online shopping, while others have complained about high prices and rude employees in certain departments.
Cat Cafe. There should be a Cat Cafe. I'm glad cats are there for adoption, but they look like an orca with their dorsal fin collapsed. So much space and no Cat Cafe. PetSmart lead by example and make this happen. The dog training area is an example of the available room. Make this happen! Be the difference!
November 2024
I've been in the store one time. I have a great experience. I got to take my brand new pet in there with no issues while shopping for supplies and toys. I don't feel comfortable reading it fully off of one visit, but if I go back and continue to receive great service and experience, I will upgrade it to five stars.
November 2024
Just spent a hundred dollars on a light and they wanted to charge me for a bag to put it in…. The light I could probably have gotten somewhere else a lot more affordable :/
