-
March 2024 by Ryan Easton
I recently had my 2012 F150 transmission serviced here. After explaining the problem over the phone, they were able to tell me what was likely causing the issue. I dropped the truck off Tuesday morning, they called later that day with the diagnosis (which was what they expected based on our initial conversation). The repairs were performed, and I picked up the truck Thursday afternoon. Great service and communication throughout the process. I would highly recommend QCT to anybody needing transmission repair!
-
March 2024 by Phillip Dart
Came into Quality Certified Transmission to have the carrier bearing and u-joints checked along with the torque converter. I had noticed the transmission was shifting erratically. The shop was very thorough during their inspection and diagnostics. They were able to confirm the mechanical issues with the torque converter, but the inspection found additional issues with the transmission itself. They allowed me to opt of the level of repairs I wanted and could afford. They took my vehicle in and completed all repairs on time as promised. This was possible since they have rebuilt transmissions in stock and ready for installation (even with the upgraded components I wanted). Their price was reasonable and in a time when nobody seems to stand behind their work, they offer a two year guarantee.
-
October 2023 by Helen Lynch
So very grateful for everyone here. My son called the shop and Mike had us bring it in the next day. She was ready in 4 days. Huge difference. I'm beyond Thankful.
-
October 2023 by JD Miller
I did not immediately leave an excellent review for the speedy replacement of my transmission, but took an eighteen hour round trip to Menominee MI. The transmission ran without flaw. I highly recommend these people for excellent service!!!
-
September 2023 by Eric Howard
When the transmission went out on my service truck I was in a hurry to get it repaired. I make a living with my service truck and downtime is costly. Since I live in Spencer I started looking for repair shops in Spencer. No one could help me quickly, but did provide referrals to other shops that they felt would provide good service. Quality Certified Transmission was a shop on the list. When I called they were very polite, knowledgeable, and professional and they provided a solution for rebuilding my transmission that would get my truck back to work as quickly as possible. They did what they said and I had my service truck back on the road as expected.Months later my truck developed an intermittent issue. Intermittent issues are the most challenging when they do not fail when a technician is looking at it, and that is exactly what happened. I took the truck back to them 3 times with a complaint about the transmission’s behavior; all three times it seemed fine when they evaluated it. On the forth complaint they kept the truck for more extensive testing, they found the issue. They completely rebuilt the transmission at no additional charge. Their performance was more than I had expected based on my experiences with other shops.While it was frustrating to be without my service truck again I felt like QC Transmission made my needs a priority and resolved the issues as promptly as reasonably possible. Overall I count my experience with Quality Certified Transmission as a great experience. Every time I called them they were polite and professional. They always treated me with respect and were serious about being the solution to my transmission problem. I had never before seen anyone do more to take care of a customer. It felt like being cared for by a good friend.I have been to several different mechanics and auto repair shops over the years. Most have left me disappointed in the end and I am not certain if I would use their services again. QC Transmission was not like the rest, they have earned my respect and my business. If I have a transmission problem I know that QC Transmission is the solution. I greatly appreciate the service and professionalism that they have provided me. Thank you.
-
September 2023 by Justin Morgan
Not the cheapest option around but definitely the most thorough. Very helpful with any questions and very fast turnaround time. After talking to literally a dozen shops I decided on Quality Certified Transmission. I did my research on this transmission and they addressed every single update and problem area. It's only been a few weeks but so far it shifts flawless.
-
September 2023 by bobbi manning
Had an issue with defective part but these guys went above and beyond, got new parts and got my Explorer all fixed up. Now it's running better than ever! Highly recommend these guys if your having any transmission issues. I greatly appreciate the work the did for me!Service: Transmission
-
August 2023 by David Combs
Screwed me out of 2800$. I wouldn't even give them 1 star but had to to post this I would never recommend this to anyone said it was my transmission and it wasn't!! ????Service: Transmission
-
June 2023 by Shelly Doehla Wright
I had a diagnosis from a local shop across town to replace my transmission. I was referred by a friend to take my car to Mike at Quality Transmission for a second opinion. Mike thoroughly reviewed the car and found that the other shop misdiagnosed the repair. He found the real problem, fixed it quickly, and saved me the cost of new (unnecessary) transmission. The repair cost was reasonable, and Mike provided excellent customer service explaining everything in detail. I highly recommend this shop!Services: Transmission
-
June 2023 by Shelly Doehla
I had a diagnosis from a local shop across town to replace my transmission. I was referred by a friend to take my car to Mike at Quality Transmission for a second opinion. Mike thoroughly reviewed the car and found that the other shop misdiagnosed the repair. He found the real problem, fixed it quickly, and saved me the cost of new (unnecessary) transmission. The repair cost was reasonable, and Mike provided excellent customer service explaining everything in detail. I highly recommend this shop!Services: Transmission
-
May 2023 by Chip Mattis
I had a diagnosis from a local dealership to replace my transmission. I am so glad I got a second opinion! Quality Transmission reviewed it and helped me by not making me get unnecessary repairs. I couldn't be happier with how I was treated. Mike was amazing, and the whole team should be proud of a customer centered shop. I highly recommend these guys!
-
April 2023 by Bryce Roudebush
10 out of 10 work absolutely would recommend, and big thank you to Mike for helping us out and being very respectful and answering our questions when needed, thank you very much.Service: Transmission
-
February 2023 by Travis T
Transmission went out and my mechanic recommended QCT. They replaced the transmission and had me back up and running in less than a week! Offered a warranty for two years, even covers out of town, should that happen. Owner was super nice and left me feeling confident in their product and services.
-
December 2022 by Daniel Hetser
Mike & his staff are simply the best,from the time I first made contact till the repairs were completed,I was updated through the whole process.When my transmission was disassembled I was shown what the issue was.I would not take my vehicles anywhere else for transmission repair.The customer is # 1 at QC Transmission.Thanks Mike and of your staff.Service: Transmission
-
November 2022 by Ashley Gussler
Any time I have an issue with a transmission I trust Quality Certified Transmission. Not only do they do great work, they try to get you in as quick as possible.Service: Transmission
