Sally Beauty is a go-to for thousands of salon quality products at budget friendly prices, including hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. It carries top brands and has everything needed to inspire pro results at home. The store offers above average service and selection. The staff is super friendly always, knowledgeable, and prompt to see if customers need help or if they would like anything ordered. They provide a clean pleasant atmosphere where customers are always properly greeted and treated. The employees are very helpful and patient, taking time to answer any and all questions. They are willing to listen and respond succinctly but also kindly with thoughtful answers that increase understanding. Their knowledge set and commitment to customer service is very refreshing. In specific instances, staff have provided easy to follow guidance and personalized product recommendations, helping to avert potential issues and save customers from wasting money. This helpful and generous demeanor, even beyond closing time, greatly increases customer loyalty. The experience with the knowledgeable staff makes for some of the best experiences at the store. Sally Beauty backs all products with a Love It or Return It Guarantee and aims to help customers unleash their potential.
I hope SB treats their employees well. Every time I have shopped at the mall location the staff has been so helpful with all my questions. I like to shop their specials and close outs, too.
February 2025
Above average service and selection! Knowledgeable staff, clean pleasant atmosphere. Always properly greeted and treated :)
September 2024
Great store. Really kind and knowledgeable store manager. Highly recommend.
