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October 2023 by tawni grubb
never has enough staff, or staff who knows what they’re doing, you order for mobile pick up and spend another 10 minutes once you get there waiting for it, baristas do not follow stickers completely, and do not understand time management for their position, either full train who you have or remove the starbucks. its been 4 years and you can’t get it right
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September 2023 by Olimpia M.
The Starbucks app indicated that my birthday reward would expire the following day, but when I visited the store, they declined to provide it for free. Despite speaking with the manager, I was unable to redeem it, and they ended up discarding a full beverage.
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May 2023 by Freddrick Smith
It's a Starbucks. Not good nor bad.
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April 2023 by Ellie Ward
Great atmosphere for an in-store
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September 2022 by Timothy Earl Gough MacKenzie
The female employees at this Kroger Starbucks, stand around taking pot-shots, making put-downs & trying to make customers shopping for groceries, generally feel sick about getting groceries here. I would try another Starbuck or buy your own coffee to make at home. They seem to be trying to get attention & use me & my family while doing the above to do so.
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June 2022 by Shyaisha Joy
Wait is longer but this location is only one can make drink right now ripping off customers!
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December 2021 by Will
all good things:)
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May 2020 by B Roberts
My belief is this location is understaffed due to COVID-19, but the workers are regularly unfriendly & stand-off-ish. They are gleeful when an ingredient is out of stock so they can move you out of line & find a reason to shut down regularly. (Computers, bathroom break, etc.) Perhaps they are overworked, but it’s exhausting. This is the only location open on weekends or I’d never go.
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April 2020 by Tamana B.
I go to this Starbucks a lot. They make very good drinks/food and sometimes, they are fast. The drinks and food, I would give 4 stars. I gave 3 stars because of the customer service. There are two ladies who mostly take our orders, and they both show me a lot of attitude. I once came here with a friend, and she kept giving us dirty looks while taking our order. I come a lot with my Mom, and they don't even say Hi? As having experience with business, you should say Hi and How Are You. They don't even look at us? However, there are other barista's at this StarBucks and the other ones are nice to us. We have to go here because of the virus, this is the only open one. Moreover, they have good drinks but not that good customer service.
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March 2020 by Alexander Joseph
Great food and lovely setting a bit slow service when busy but worth waiting.
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February 2020 by Bre
I always buy a vanilla bean frappuccino. I decided to change things up a bit and got a caramel mochalotta (sorry for the misspelling) and it was delicious. Employees fast and friendly.
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September 2019 by Melodie Vobrak
Watered down latte! This was my first and last time at a starbuck!Go Timmy's!!
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August 2019 by Enzo K
This Starbucks is located in our local Kroger market. Which we go resupply food several times a week. I haven't order drinks from this place too much(we normally drive through the 3rd street store). But for those I ordered here, they couldn't get the drink right for us once.
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July 2019 by Michael O'Connor
I have never in my life seen a Starbucks as filthy as the one in this Kroger store. Every single table and chair had food on it and around it. Normally I could excuse something like this if the Starbucks was busy.. However, there were three employees standing behind the counter and I was the only customer. I started to sit near the window and the window sill was covered in dead flies.
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March 2019 by Lisa Combs-Creech
I love this Starbucks. Best service.